Krystal Cancun

4.1/5(17.25K Reviews)

3 Star Hotel star-logo

Cancun, Quintana Roo

153

Hotel & Amenities

Rooms & Rates

Rating & Reviews

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₹37,136

₹15,544

About Hotel

Get ready to be mesmerized by the captivating experience waiting for you at our stunning beach hotel. Conveniently located only a brief 5-minute drive from the La Isla Shopping Mall and just a quick 6-minute journey from Aquaworld, our hotel boasts 502 elegant and luxurious guestrooms. Each room is equipped with modern amenities such as complimentary Wi-Fi access, LED televisions and luxurious rainfall showers in the private bathrooms. You'll feel right at home in our opulent oasis.

Situated in the heart of Cancun's prestigious Zona Hotelera, our hotel offers exceptional access to all the must-visit spots in the city. Discover the vibrant Cancun Convention Center, take a refreshing dip at the crystal-clear Gaviota Azul Beach or tee off at the nearby Cancun Golf Club at Pok Ta Pok - the options are endless.

Indulge and rejuvenate at our tranquil on-site spa, where you can choose from a variety of relaxing massages and revitalizing facials. Take a dip in our inviting outdoor pool, relax in the soothing spa tub or detoxify in the rejuvenating sauna - the choices are all yours. Business travelers will appreciate our convenient dry cleaning and laundry services, reliable 24-hour front desk, and five well-appointed meeting rooms for all your event needs. Families will also appreciate our babysitting services, a true luxury for parents.

For the ultimate dining experience, our four exceptional restaurants, including El Mortero for delectable Mexican cuisine, will surely delight your taste buds. You can also indulge in the comfort of your own room with our 24-hour room service. Enjoy a refreshing drink at one of our charming poolside bars or three chic lounges. Wake up to the enticing aroma of freshly-made breakfast, available from 6:30 AM to 11:30 AM, for a nominal fee.

With an ideal location just half a kilometer from Plaza Caracol Mall and Plaza Las Americas, and a short distance from Cancun Golf Club at Pok Ta Pok and La Isla Shopping Mall, our hotel offers the perfect combination of tranquility and convenience. And with Cancun International Airport only 25.2 km away, getting to and from your dream vacation has never been easier. Don't miss the opportunity to experience the best of Cancun - book your stay at our exquisite beach hotel today.

Quick Facts

Check-In

03:00 PM

Check-Out

12:00 PM

Rooms

502

Floors

Popular Amenities

24-hour front desk
Commercial shops
Elevator
Multilingual staff
Smoke-free property
Snack bar

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.

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₹15,544

₹37,136

58% OFF

+ ₹3,713 taxes / night

Earn 192 Reward Points

Krystal Cancun, Cancun, Quintana Roo, Mexico, 77500

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Select Rooms

Standard Room, 2 Double Beds, City View

344 sq.ft (31.96 sq.mt)
Smoking policy – non-smoking available
TV
Soundproof
Air conditioning
Minibar

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OPTION 1

Non Refundable

₹15,544

₹37,136

58% OFF

+ ₹3,713 taxes / night

Earn 192 Reward Points

Ratings & Reviews

4.1/5

17.25K Ratings

Eric Balderree

1/5

23 Jan, 2024

I'll start with the good. We loved the location and the beach. It's a 30min airport ride ($95 roundtrip we paid to the van the offered. Not sure if there are better/cheaper services.). Lots of good food places right outside. Right next to popular places. The bad...where do I start? 1. The SUPER aggressive sales techniques are VERY off-putting. There were literally, and I'm not even kidding, 20 (TWENTY) sales people in the hangout area who were hanging around stalking their prey. It was disgusting. I was watching them and their tactics and it just felt...slimy. Really, really gross. 2. The lines to check-in are long and take forever. Then they don't have your room. Then they offer you a different room for 1 night, then checkout the next day and check-in again 3 hours later. Just a big headache. VERY unorganized. 3. It's VERY loud there. From the loud thumping music outside to the SLAMMING of the doors by the other visitors to the hotel staff. The doors never stopped slamming. Very thin walls, so we could hear our neighbor's TV blaring and our other neighbors talking, all night. Like I said, we enjoyed the actual location of the hotel for the beach and the nearby food, but it just isn't worth it with all the other nonsense you have to deal with.

Shawnna Marie

4/5

29 Jan, 2024

The location and the view from this hotel made our stay memorable. I recommend the ocean view room when offered at a sale price as it’s worth the upgrade. I heard others spending much more for similar rooms/all inclusive but I can’t say it’s worth more than the affordable price we paid. Our stay has been comfortable and enjoyable. Friendly staff; Linda, Enrique and Josef by the pool provided exceptional service to myself and our new resort family!! I think the rooms are hit or miss as some of our friends had issues with their rooms, however, one group did get a new room and the problem was resolved promptly. Our room was clean and functional, my complaint would be one mattress was garbage and springy, should be replaced. Many of the chairs around the pool and on the beach could also be replaced and there could be more shaded areas near the pool. Food was tasty but they should provide more snacks. Snacks in the room would have been a great addition; some Chips, crackers, anything. I don’t recommend the late night take a bite located at the Starbucks after hours as my friend ate a severely moulded sandwich and this is unacceptable. The Mexican restaurant churros were a huge disappointment being hard as a rock. The bell boys were friendly and helpful. Jonathan the entertainment guy was a blast but the nightly entertainment itself was kinda boring and seemed to be a lot of karaoke. Overall the beach front access and the pool location/view were what made our stay.

Linda U

3/5

23 Jan, 2024

This is a very busy hotel. We had a family room at Tower B. The view is amazing, you can see both the ocean and lagoon from the balcony. The room is spacious, come with a fridge, a kitchen sink, coffer maker and microwave. The room is clean, except the shower drains very slowly. Air conditioning is cold. The room will be nice to get some updates. The location is great, and the beach is amazing. The only thing I will complain about is the music from the nearby clubs. You can hear it from the afternoon till 4am. It's hard to sleep even when the balcony door is closed .

Taras Plavin

1/5

28 Jan, 2024

Rude stuff on reception including the manager, we’ve got unpleasant experience. Loud conditioner + it feels like it has mold there, there is a smell in the room. If u want to bring a friend to the hotel, it’s 50$ per day. All the sunbeds are occupied, you need to occupy them really early not to lie on the sand. Location is the only good thing about this hotel. I can’t believe they call themselves as “4 star” one, I barely consider them as 3. It needs renovation and being more customer friendly.

Tonya

4/5

20 Jan, 2024

Our second time staying here. We enjoy it. We don't do the all-inclusive. There are so many wonderful places to eat locally. The only thing I don't like is that when you are not all inclusive, you have to pay for every drink every time instead of scanning a bracelet like other places. If you pay cash, you have to physically go get the drink yourself. If you pay by card, then the wait staff can get it for you. Need to come up with something different.

All Policies

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Modification and Reschedule Policy

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More About Cancun Hotels

Hotel Name	Krystal Cancun
Price	₹15,544
Reviews	17254
Star Ratings	3
Location	Cancun, Mexico
Check-in	03:00 PM
Check-Out	12:00 PM

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property uses eco-friendly cleaning products.

Safety features at this property include a fire extinguisher, a smoke detector, and a security system.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Onsite COVID-19 testing (PCR) is available.

Minimum age for COVID-19 test requirement: 12.

Cashless transactions are available.

Onsite COVID-19 testing (Antigen) is available.

Contactless check-in is available.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 79.20 per accommodation, per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival at the property.

Pet Policy

Pets not allowed.

Service animals not allowed.

Travel Services

Airport Services

Bill Payments

Krystal Cancun

About Hotel

Quick Facts

Select Rooms

Standard Room, 2 Double Beds, City View

Ratings & Reviews

All Policies

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