La Quinta Inn by Wyndham Omaha Southwest

absolutely disgusting 1. 1 room reeked of cigarette smoke, though it was not smoking. The room they moved her to wasn't much better 2. The hallway reeked of pot smoke 3. The entire building was musty and mildewy 4. 5 showers were not functional. When I spoke to the front desk, they said they were, we just had to pull harder on the knob. While I will say that worked on 2 of them, we nearly pulled the knob out of the wall. Still not functional in my book. One only had cold water. 5. 1 shower had mold growing near the top of the shower. 6. The carpet in my room was wet with mildew 7. One chaperone had her vehicle broken in to 8. One chaperone ended up with very serious bed bug bites 9. We were not told there is no elevator on this property. This is a Special Olympics team (they were told this upon reservation). In addition to those concerns listed In my original complaint below, 10. one athlete can not shower, but needed a bathtub. There was not stopper in the tub. Chaperone went to the front desk to ask for one and was told they didn’t have anything, to use a washcloth. In that same room, when the chaperone went to take a shower, it set off the fire alarm. 11. When the front desk was told of the pot smell, they said they would “look in to it”, but this continued to be an active issue as it was never cleared out and the room where it was coming from continued to have people in it smoking pot. 12. There was a major hump in the tub with one of the showers. This shouldn’t be a big problem, but when you have athletes with mobility and balance issues, it IS a problem. 13. In this same shower, there was absolutely no way to take a shower without getting water everywhere. The shower head wouldn’t move and it shot water all over. We cleaned it up, but it was crazy 14. Also in the same room, the floor was “soft” in front of the bathroom door. Obviously from the water issues. ( I would guess this is why the carpet had mildew). I was not expecting a 5 star hotel, but I spent nearly $4000 at this motel. At $148 per room, I would have expected a clean dry room

Understanding that it's a budget hotel, it wasn't the best experience, even though you can see the effort put in by the cleaning staff. The hotel has many deficiencies; it's a pet-friendly hotel, but the rooms have carpet, which keeps animal odors and hair embedded. Additionally, there are fleas. I personally made this comment to the front desk person, but the only response I got was "the carpet is new," without offering any solution. The rooms are large and comfortable. Also, this hotel doesn't have a laundry room for the guests. You have to walk to the next property, no good at all.