Liiiving In Porto Terrace & Sunny Apartment

It’s too bad I can’t give a positive review. The people who work in the welcome center are great and that’s the only positive thing I can say. If they were running the company perhaps there would be better communication and service. The apartment I stayed in was one of the more expensive properties and on the surface looked like luxury. They do not clean the river view apartment building and I was there for a month so saw this first hand. The cleaning crew may clean the apartment before a tenant moves in but not the actual building itself. It’s disgusting. One day our oven door glass shattered and instead of sending a maintenance person they sent the cleaning crew to vacuum the glass hours later so in order to make sure my family and I did not hurt ourselves I cleaned most of it up myself. Garbage was left on the stairs in front of the building for days at a time probably because the trash room was allowed to become so full that it was disgusting and it is remarkable there were no rodents. Trash was there for at least two weeks before being removed. No calls were ever returned so in order for me to get any answers or anything done I would have to physically go to the welcome center and though this was not their job the women there would do there best to get in touch with the people that were supposed to be available to tenants when something went wrong. Emails were not replied to some times for days and there is more but I’ll leave it here and hope you get the gist of how strongly I would recommend staying anywhere else but one of these properties.