Marvel Stone Hotel

There is no need to spend more money to stay in a room with a pyramid view . because the windows are super dirty and you can’t get a clear view of the pyramids even if you open the windows. Rooms is okay, but they don’t clean the windows , and we pay extra is for the view, so please don’t forget to clean the windows?

It was initially before booking where I was won over by the advertising and marketing of the picturesque pyramid view. But how wrong was I…. Where do I begin… Upon entering the small street, you are greeted with the smell of horse and camel excrement. A strong mustic smell that immediately awakens you to your regret of booking such a place. Then… as you enter the building itself you are greeted by rude staff, which you will hear more about as we go on through this review. The rooms: The rooms are without working plugs, the television was broken, one of the two rooms didn’t have a control for the air con so it was either on or off without being able to have a choice on temperature. The smell in both bathrooms which we had were absolutely disgusting, it was as if someone had excreted in the showers. We would leave in the morning at 10 and return at 10 in the evening and the smell wouldn’t get any weaker. Furthermore: - The bin latches would not open for which I have taken a video for but can’t attach as images. - The shower brackets were insecure and would need readjusting mid shower. - Holes in the floor (see image attached) - Live wires outside the hotel (see image attached) Another important factor to note is that bedding is only changed upon request and water bottles are only provided on the first day of stay. There was two members of staff who I would like to highlight. - Mohammed who I believe is the manager (in the cartooned image obtained from WhatsApp) was very cunning and deceiving. We had requested with him for a pyramid view room throughout the process from booking until the date of arrival and was informed that these were fully booked. It was only until we were given two rooms that my eldest brother had overheard arriving guests request a pyramid view room on arrival to be immediately provided one by him. - The gentleman pictured in the pink T-shirt was exceptionally rude and direct. It was a ‘take it or leave it attitude from him which I picked up’. He would eat meals ordered in the lobby without consideration for guests awaiting transport. . Because of the impression these two staff members gave me, I did not want them to go into my room at all so throughout my stay I opted into not changing my bedding. I would suggest you use Uber and purchase tickets directly for the sites you are going to visit at the gates as this accommodation was quoting 30-40% for transport. Just as a reference point for travellers these sites are fixed price by the Egyptian government therefore you won’t be ripped off for them. If you are going to cairo I would suggest staying away from this accommodation (I struggle to understand how it can be classified as a hotel).