Milestone Villas

Disappointing Experience at Milestone Villa in Santorini, Greece I recently had the unfortunate experience of staying at Milestone Villa in Santorini, Greece, and I must say that my overall impression was deeply disappointing. I would also like to say I attempted to rectify these complaints directly with the ownership, but they have had minimal communication (the main lady still never has gotten back to me) and the booking person only sent me one email saying there was nothing they could do. 1) Misleading Location: The first and most significant problem was the misleading information regarding the villa's location. The website falsely stated that the villa, Anemeli, was situated in Megalochori. However, upon arrival, we discovered that the villa was actually located in Vothonas. This erroneous information caused great inconvenience and confusion as we had planned our outings and excursions around the Megalochori area, relying on the false location given on the website. Even worse, when we tried using Google Maps, it directed us to Megalochori, exacerbating the confusion and wasting valuable time. This misrepresentation is a clear case of false advertising and a complete letdown. 2) Inaccurate Pool Representation: The second major issue was with the pool, which turned out to be a far cry from the appealing images displayed on the website. Contrary to the photographs, the pool was significantly smaller than depicted, leaving little room for relaxation or enjoyment. Additionally, the area surrounding the pool was utterly disappointing, with trash scattered on all sides. It was an unwelcome sight and definitely not the luxurious and pristine environment we were promised. The stark contrast between the advertised images and the reality of the pool area was extremely disheartening. 3) Safety: As mentioned above, the location was incorrect on their website, so we attempted to walk around to see our surroundings, however there was little foot traffic in that area and trash on all sides of the villa. On top of that, the hand rail leading to the second bedroom was loose, and the stairs were single step alternating (the kind you don’t want when you’ve had a few drinks) which makes it impossible to climb without holding onto a railing, and the railing was coming out of the wall. In conclusion, we could not stay at Milestone Villa in Santorini, Greece, due to a series of disappointments and misrepresentations. The false location information led to confusion and inconveniences, the pool fell far short of the advertised standards, and the lack of response from the owners demonstrated a complete disregard for guest satisfaction. When we left, we asked for a refund since we could not stay, and the ownership denied and then ignored our multiple requests for communication. I would strongly advise against choosing this villa for your stay in Santorini, as it fails to deliver on its promises and leaves guests feeling deceived and unsatisfied.