Muong Thanh Grand Da Nang Hotel

Quite a spacious room. The hotel was quite old but the facilities was still working fine. Location was gold because it is within walking distance to the Love Bridge, the Golden Dragon Bridge and also Son Tra Night Market. Stay a night there and enjoyed those tourist attractions

The staff, facilities, and location all combined to give us a delightful first visit to Da Nang. After we booked, we found it very easy to communicate several special requests to the hotel Guest Relations team. They always responded immediately, and they were able to meet and exceed every one of our requests. When we needed to modify some activities after we arrived, they were able to be flexible and provide some excellent modifications. Our primary contact was Ngụy Hà Anh Thư, the Front Office Manager. Ms. Thư gave us her full support from the moment we arrived. She had the knowledge and resources to assist us with some complications that could have ruined our trip, but the solutions that she provided solved every one of the concerns. She connected us with the right community resources to meet our needs. Communicating with her in English was smooth, and we really saw that she went above and beyond to help us from the bottom of her heart. We had a delightful stay in Da Nang at the Muong Thanh Grand Hotel in the Executive Suite and the Premier Double King rooms, and we enjoyed all 12 days of our visit. As we were getting settled, Ms. Thư worked with us personally to ensure that each of the rooms met our needs, and she even offered to exchange a room when we discovered a problem with the tub. Her manner was very friendly and effective, and our satisfaction jumped from 100% to 110% right away. When we needed to work in the room during the morning, housekeeping always responded to make up the room later in the day, which was one of the ways we felt genuinely cared for. The icing on the cake was a kind birthday celebration that they provided for us, with singing and a cake with candles. It was amazing! The hotel is conveniently located to ATM’s, cafes, and restaurants within a few minutes walk. It is close to the Cầu Rồng Dragon Bridge, so both sides of the river as well as the beach and a shopping mall are a short ride away by Grab car. We also were pleased to see several yoga centers next to the hotel. The Guest Relations team worked with us to arrange the hotel SUV and driver for airport transfer and three private tours of the area. The breakfast buffet included in the room price was ample, and the serving dishes were refilled quickly. The selection of hot dishes was rotated daily, and fresh fruit, salads, cheeses, and pastries were always available. It was a convenient way to get the day started. All in all, Ms. Thư, her staff, and the amenities of the hotel made our visit to Da Nang very enjoyable.