NH Copenhagen Grand Joanne

I recently had the pleasure of a 3-night stay at Grand Joanne in Copenhagen, and I must say it exceeded my expectations in every way! I opted for the cosy room, and it was an absolute delight. The room exuded warmth and charm, with a bed so comfortable it felt like a cloud. The bathroom's aesthetic was a personal favorite, adding a touch of luxury to my stay. The overall artistic and cozy aesthetic of the hotel resonated with me, creating a welcoming atmosphere from the moment I stepped in. It's evident that attention to detail is a priority at Grand Joanne. Dining at the hotel's restaurant on the first night was a culinary highlight. The food was not only delicious but also presented with flair. The complimentary freshly baked bread served at the beginning was a divine start to the meal, setting the tone for an exceptional dining experience. Located conveniently close to transport, Grand Joanne offers a prime spot for exploring Copenhagen. The accessibility to transportation made my stay even more enjoyable, allowing me to navigate the city effortlessly. In conclusion, I highly recommend Grand Joanne to anyone visiting Copenhagen. Whether you're looking for a cosy room, delectable dining, or a prime location, this hotel has it all. A heartfelt thanks to the Grand Joanne team for making my stay truly memorable. I can't wait to return!

The hotel is very beautiful. It recently reopened within the past twelve months, is nicely decorated, and clean. Staff at reception are friendly and welcoming. Like the rest of the hotel, the rooms are nicely decorated and clean. The bed is comfortable and the room is quiet: I didn't hear any noise in the hall or outside during my stay. The hotel is located right across from the main Copenhagen rail station, so it's very convenient if you're traveling to and from the airport or further afield. It's also very easy to access local transit options for getting around the city. In terms of feedback, there were a few matters that could've gone smoother. I think information provided during check in could have been clearer. There are no phones in the rooms; guests have to communicate with reception using WhatsApp. I didn't get the number when I checked in and wasn't sure how to reach the front desk when I needed something. The lights in the room are a bit confusing. I didn't notice a brochure that explains how the lights and the bathroom faucets work until later in my stay. The brochure could be hung up next to the lights or have something on the front page to flag what information was inside it. There were a few issues that were resolved quickly, like the sheets on my bed looked dirty / like they did not come out fully clean when laundered. Another will require a plumber: the sink had a leak that caused water to get onto the floor. The hotel staff wouldn't have been aware of them without feedback from guests. I was partially compensated for these issues. I also wish the room had a safe for passport and other valuables as well as a fridge.