One Thibault Square 1517 by CTHA

4.2/5(77 Reviews) rating

3 Star Hotel locationPin

Cape Town, Western Cape

1/19

About hotel

Location: With a stay at this apartment in Cape Town (Cape Town City Centre), you'll be steps from Long Street and St. Georges Mall. This apartment is 1.1 mi (1.8 km) from Cape Town Cruise Terminal and 0.4 mi (0.7 km) from Cape Town International Convention Centre.Rooms: Make yourself comfortable in this apartment, featuring a kitchenette with a stovetop and a microwave. Complimentary wireless Internet access is available to keep you connected.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Long Street - 0.1 km / 0.1 mi
St. Georges Mall - 0.2 km / 0.1 mi
Bree Street - 0.3 km / 0.2 mi
Adderley Street - 0.3 km / 0.2 mi
Africa Centre - 0.4 km / 0.2 mi
Cape Town International Convention Centre - 0.5 km / 0.3 mi
Greenmarket Square - 0.5 km / 0.3 mi
Cape Town Gateway Visitor Centre - 0.5 km / 0.3 mi
Christian Barnard Hospital - 0.8 km / 0.5 mi
Cape Quarter Lifestyle Village - 0.8 km / 0.5 mi
Artscape Theatre Centre - 0.8 km / 0.5 mi
Table Mountain National Park - 1 km / 0.6 mi
Cape Town City Hall - 1 km / 0.6 mi
Castle of Good Hope - 1.1 km / 0.7 mi
South Africa Library - 1.1 km / 0.7 mi

The nearest major airport is Cape Town Intl. Airport (CPT) - 21.5 km / 13.4 mi

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: Breakage deposit: ZAR 1000 per stay.

Cleaning fee: ZAR 450 per accommodation, per stay.

We have included all charges provided to us by the property..

There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions. The host will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: Breakage deposit: ZAR 1000 per stay.

Cleaning fee: ZAR 450 per accommodation, per stay.

We have included all charges provided to us by the property..

There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions. The host will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

De Waterkant, Cape Town, Western Cape, 8001

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Ratings & Reviews

4.2/5

77 Ratings

Kevin Bruins

5/5

9 Jan, 2024

Fast, open communication and solution oriented service! I had to travel last minute to Cape Town for 90 days in peak season, and it was a challenge to found an apartment that suited my needs on Airbnb. When I got in touch with Jessica, she was a rockstar in presenting properties. She negotiated a great deal with a reasonable price for my long term stay. Eventually, I was so excited about the place she found, there was a slight miscommunication about the check-in date. When I was on the airport to Cape Town, I texted her and she mentioned that check-in was going to be 3 weeks later. (I totally misread the message in that moment.) Me slightly panicking about not having a place that night (I arrived at 10.45 pm) she found a new place for me close to my preferred location, and she offered me a discount (while she didn't had to do this) as she took responsibility for the mis communication. Jessica and the team have delivered a great experience even though there were some challenges along the way. The check-in was fluent and they did everything to help me out. Most importantly, I slept like a baby that night! All my upcoming trips will be booked with CTHA and I can recommend this service to anyone!

Future Hello08

1/5

11 Oct, 2023

Constant Disruptions and Questionable Practices Booking accommodation for a holiday usually comes with the expectation of a hassle-free and pleasant stay. Regrettably, our experience with Cape Town Holiday Apartments was marred by continuous disturbances and questionable management practices. First and foremost, the company insists on two cleanings per month, which on paper might seem like a thoughtful service. However, the execution was far from efficient. They consistently failed to provide us with adequate notice regarding when these cleanings would occur. This lack of transparency and planning became incredibly problematic, especially given our daughter's online schooling schedule. The inability to confirm a specific time and date for cleanings was not only inconvenient but also disruptive to our holiday plans. What heightened our concerns further was an off-hand comment made by one of the cleaning staff. My wife was informed that theft was an ongoing issue within the company. Knowing this, combined with the fact that cleaners had keys to all apartments, did little to inspire trust or peace of mind during our stay. Adding to our grievances, reaching out to the agents responsible for our property proved to be a constant challenge. On the rare occasions when we managed to get a hold of them, the tone was anything but helpful or customer-friendly. If you're considering staying at Cape Town Holiday Apartments, brace yourself for unexpected disruptions and an overall lack of communication and professionalism. There's a plethora of accommodations available in Cape Town that promise and deliver a seamless experience. Do your research and choose wisely.

Hello Future

1/5

11 Oct, 2023

Worst experience ever. Stay away if you would like your full deposit returned at the end of your stay and not be blamed for missing items you know absolutely nothing about. If you need help during your stay, forget it. They are never available. Also, when you need to buy electricity, you first need to pay the outstanding fees on the electricity box, before you receive any units. This and numerous other issues make this agency a no-go.

Hilton Mashonga

1/5

11 Oct, 2023

Disappointing Experience with Cape Town Holiday Apartments I felt compelled to share my recent experience at Cape Town Holiday Apartments. Service is the backbone of any hospitality business, and unfortunately, the service here was far below par. From the start, there were communication lapses and questionable practices. Most notably, after our departure, we were informed that an iron was missing from our apartment. The puzzling part is that no outgoing inspection was conducted with us. The responsibility of checking the items in a rented property should be transparently shared between the host and the guest. To further complicate matters, new guests moved in the very next day after our departure. The management, instead of checking the apartment immediately, waited for the new guests to vacate before revisiting the issue of the missing iron. Their reason? "To do the courtesy of trying to find it after the new guest left." This approach is not only convoluted but also raises questions on the management's efficiency and intent. To add salt to the wound, they refunded our deposit but deducted a ZAR550 charge for a replacement iron. They bought a ZAR401 iron and used the rest of the money for the cost of someone buying the iron, without justifying any of this with us. I strongly advise potential guests to reconsider their options before booking at Cape Town Holiday Apartments. What should've been a memorable trip became an exercise in frustration and mistrust. There are numerous accommodation options available in Cape Town that uphold the principles of transparency, respect, and excellent service. Make an informed choice.

Buhle Nxumalo

5/5

15 May, 2023

We were so blown away by our entire experience at Infinity apartment G10. Cherise made for a lovely host, we found her waiting for us upon our arrival and she gave us a warm welcome and walked us through all the great amenities in the apartment and even gave us a mini guide on all things to do around the area. The apartment was exactly as pictured online, if not better. It was immaculately clean and beautifully styled. We absolutely loved the ocean view we got greeted by upon arrival and duration of our stay. Our needs and requests were promptly responded to by Cherise and her team which made our stay that much more pleasant. Thank you for making my birthday weekend that much more memorable. 😊

Kevin Bruins

5/5

9 Jan, 2024

Future Hello08

1/5

11 Oct, 2023

Hello Future

1/5

11 Oct, 2023

Hilton Mashonga

1/5

11 Oct, 2023

Buhle Nxumalo

5/5

15 May, 2023

All Policies

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.