Paradise Hotel

Last year we stayed in this hotel (I wrote an exellent rewew) and we were so satisfied that we came back. We also recomended it to everyone and our cousins came here as well. Unfortunatelly we got really disapointed this time. The rooms are quite dirty, never properly cleaned. Not to talk about the bathroom. The tap and the sink are in the state that you would expect in a hostel not a hotel of this rank. The toilet seat in never cleaned... The staff used to be more friendly and helpfull. There still are some really nice people who are willing to help. But several times we had to clean the table for the meals. We also had to clean baby chairs. We didn't come to the holiday to clean... Kids animation team is really terrible this year. I took my younger child only once. I had to be present because she is a baby and that is fine. There were other older children too. The girls did't pay any attention to the children, they were talking between themselves, checking their phones, etc. I ended up playing with all the children, again not my job... In one ocasion we spotted one of the girls taking care of her facial hair while the childred were there. And they close when they feel like it even though there are working hours pointed out. The lady who makes gosleme refuses costumers. I agree that people need a break but then write down when the break happens so that we we can be served properly. I also can't believe that the stairs leading to the beach couldn't be fixed. The last step is way too high. My mother can barely make it, and it is hard for me too, not to mention the children... Food is ok, but last year it was exellant. Kids got dissapointed that there is no milk/chocolate milk in the fridges as it was before. It is also outrageous that there is only one small elevator in the main building. It takes forever to get it espetially because the stuff uses it as well. We hoped that this would become a hotel that where we would spend our holidays every year. We really like that it is so close to the beach. But after this experience we certanly won't come back again.

We will stay 6 days. All employees are nice and kind. You can have what you want due to small land scape of the hotel place. Especially, the animator team was amazing. Also, night and morning events were gergous. We spend time in nice way. Thank you to all team.