Pleasure Holiday Apartments

DONT BOOK IT! I booked the hotel and saw in the listing that it stated "you will receive your door and key box code as well as WiFi via text at 12pm the day of your arrival"... 12pm came... Nothing. Called and called and called, no answer. We went to the apartment to see if we could get in, the front door was open, luckily a man who lives there came to the door and sorted all the codes out for us, he showed up our room and left. We went out, came, couldn't get in. He had given us the wrong code to the door. Luckily again! He came down the road and through the front door and was able to correct the code. Imagine if he hadn't have come at that precise moment, we wouldn't have got in and the number still wasn't picking up to call for help if you're having trouble getting in etc. I checked me emails for the day we were arriving there was no email from the company, nor the previous day. However, I did discover that they had sent the door code and key box code as well as WiFi but at the exact moment I'd booked it. I wasn't expecting that after reading the information stating it would be sent by text at 12pm the day of arrival (as already said). Besides that, it was an ok stay. Wouldn't recommend the sofa bed though 🤔 There was no toilet brush, no cleaning clothing or cleaning spray, no washing machine, no toiletries provided as stated on the listing (also stated there would be cleaning supplies).. there was no laundry bag. No one came to hoover etc etc. The rooms are ok and clean but if you look closer not thoroughly. Still... It was ok. Bathroom tiny. They don't care about dealing with your queries or compensating for their mistakes which cause stress and trouble. All they care about is cash. Couldn't even have a cup of tea on arrival, nothing supplied at all. Not even a wash basket. Charged me for a coffee stain on bed sheet, which can be easily washed.