Quality Inn South Lake Tahoe

The hotel has great potential but is not realized. The hotel is located in several buildings on both sides of the road, a bit problematic when the entire road is covered with ice and you have to go to the reception/room and sometimes with luggage. Regarding the reception, the reception staff were nice overall, it was a bit difficult to get information about the attractions in the area, what's more, some of the brochures available at the reception are not updated for the winter season. The breakfast is very good, the dining room is clean and calm in the early morning hours, in the late hours the dining room is full and it is difficult to manage there due to the fact that there are many people in a narrow and crowded place. Regarding the rooms, the room was reasonably clean but needed improvement, dirt in the sink and hairs on the bed even after the sheets were changed at our request. The bathroom curtain was too low and did not match the height of the bathtub, giving an unpleasant feeling during the shower. Also regarding the room, one of the lamps did not work and the heating did not warm up that much, so we asked the hotel staff to come and fix these problems, and indeed the bulb was replaced but the air conditioner still did not heat up properly. I would add that in order for the room to be cleaned, you have to ask the reception. We found out that issue after we got to the room in the afternoon and the room was not tidy, this is indicated on a very small note placed in the room... I would have expected them to say this during check-in so that we could prepare. The refrigerator does not include a freezer, but there is a kitchen for hotel guests to use, the smell there was not good (to say the least). More about the residential building, we were on the second floor and the lift did not work... It is not pleasant to spend the night on a high floor and carry all the luggage up the stairs. The hotel has an outdoor jacuzzi which absolutely needs to be renovated in my humble opinion, broken tiles that cause an unpleasant feeling. More about the jacuzzi, there are no towels in the room that are intended for the jacuzzi and as I already said, there is no organized room service... The hotel could easily be rated higher but the things I mentioned above completely detracted from the experience and we were very disappointed.

I had low expectations but this hotel exceeded them, so for a Quality Inn i would give this place 5 stars. For the price point, I usually don’t even expect clean rooms but these rooms actually felt very clean! The breakfast selection was what you would expect, and definitely filling with the waffle maker. We travelled with a dog so the location was very nice and quiet for a morning/evening walk with the dogs. Overall: pleasantly surprised for the price of the hotel!