Quentin Hotel Golden Bear

Honest reviews. The location is the only thing going for this hotel just outside the city centre, within close walking distance from the museums and transport links. The hotel it's self has a clean, moden looking resepion with hallway leading to room's upstairs and basement. The rooms are a different matter. cramped and unclean with the window being proped up with 4x2 timber if lucky or, in our case, a used weed brownie box from previous guests. Most rooms come with a thick layer of dust, mould in the bathroom, and stains on the furniture. The bedding and pillows poorly fit the bed, leading to a bad night's rest. Do not use the kettle in the room! We found dead and living flies in stagnant water. Bathrooms / showerroom are tiny with poor to no ventilation, leading to mould issues. The sink is too heavy for the shelf and has split it from the wight. Towels are old and treded, and there's no were to put them to dry out. The hotel staff, most are friendly and polite but don't expect them to go out the way to help. Our experience with this hotel. Upon arrival, we checked in at the desk and paid the city tax ( which is stranded for all hotels in Amsterdam ), we also had to pay a deposit €100 for the room. We headed to our room and found the room was so bad that they offered us a different room for no extra cost at first. The seconded room was better, but not by much with no other choice, we expected it. We found a spray bottle of cleaning fluid and cleaned the room ourselves, making it livable. On the last day, we handed in the room keys and were told that we needed to pay more city tax fees, which we had already paid in full at the start. We didn't pay it and still wait for the deposit back. Safe to say, it's probably best to avoid this hotel.

Tricky place to rate. What you're really paying for is the location, which is excellent. You can walk to anywhere in central Amsterdam from here, and there's a very close by tram stop and mainline train station. The service we got was good, and all the staff were very friendly and helpful. The room, which was large with a great en-suite, had been recently renovated to a high standard. The drawback was that there was no Aircon in quite a stuffy room. But opening the window let in a lot of street noise - right by a main street, and there's a weed cafe and a nightclub next to the hotel. And the windows weren't double glazed anyway, so didn't block much noise. However, these can't really be considered acceptable complaints tbh - this building is literally hundreds of years old, and there will be limits on what renovations you could do. - the location means it's going to be noisy outside. It would be like complaining about noisy campsites at a music festival. The only suggestion I could make to management is that basic wall-mounted fans in the bedrooms would be a massive improvement. Otherwise I was perfectly happy with the hotel, and would consider staying here again, depending on the circumstances of my visit.