Radisson Blu Hotel, Tashkent

Very rarely do I leave bad reviews but this place failed at every point of contact. At check in they couldn’t find my reservation even though I had confirmation. Next the ‘simple’ Wi-Fi password (room number and surname) didn’t work in any combination. Had to get the desk staff to enter manually and still none the wiser what the password was (am guessing they spelt my name incorrectly). The rooms are quite dated with a shower attachment over the bath with an old style shower curtain. A breakfast menu was on the table but a sever lack of attending staff to take your order so I ended up having cereal, coffee and a croissant. Later in the morning I decided I would go and have a coffee in the lobby. I sat there for 30 minutes with lots of staff walking past but not one stopped to take my order. So I left and sought out the pool side. Again I sat there for another 30 minutes without being served despite staff servicing a couple who sat down after me. I went back to my room but couldn’t get in so I went down to the lobby to reactivate my card. There were a total of 6 members of staff behind the counter. Only one was occupied and yet I had to wait until he had finished on the phone before he alone attended to me. At dinner time I decided to eat at the hotel and went into the cafe/bar which was empty. I was handed a tablet and duly ordered my food. Two minutes later (despite the room still empty) I was asked to move as the table I was sitting at had bees reserved but they had forgotten to mark the table as reserved. I therefore cancelled my order and walked out to find a restaurant locally. I can forgive one or may be two oversights but the management seriously needs to sort their staff and procedures out. This for me was a business trip and next time I will be staying elsewhere!

Business trip to Tashkent. Radisson Blue Hotel is not far from international airport. Also very close to UZ Expo Center. Just 10min by walk. Clean room and kindly staffs.