Red Carpet Inn & Suites

Stayed here a night before a cruise. Rooms are very nice for the cost. Looks like they were recently renovated. They’re clean, bathroom is clean, shower is clean and water pressure is great. Curtains were nice and sleeping was easy as it was quiet. The con is the location. While on a map it appears there’s a bunch of stores within a mile or so, due to the highways the walk is more than 4 miles. Since we didn’t have a car, there was no place to eat. Not even a gas station to get drinks. They have a food truck that comes for dinner and breakfast, and we ate there for both. Given the literally captive audience, the prices were fine and food was decent. But we’d much rather have had some choices of places to eat, as well as drinks. Overall, I’d stay here again because the rooms are great for the price, but I’d get food and drinks before arriving (if I did t have a car).

What a billing mess. When I reserved through their app, I was quoted a price and included a deposit from my credit card which luckily, I saved the document. On arrival after waiting in line for about 15 minutes, when I was checking in, they told me I had to pay even more than the total quoted amount in addition to the deposit, which I believed I had already paid. Then they charged my credit card for the full cost of the room again and the deposit. When I showed them my original cost sheet, they pretty much ignored it. When I asked them if they could bring up my original transaction, they said I had to go to the supplier (this was them). About 30 minutes to check in, another 20 minutes to check out simply because I wanted a printed receipt. They just expected me to drop the key and leave. They had to get a desk manager who finally printed a receipt which of course was incorrect. They said it would all adjust out and show on my credit card account. Of course, now I am home and the charges to my credit card are incorrect. I have opened a dispute with credit card company and I have many receipts and photos of the multiple transactions so I'm reasonably certain it will be resolved. If you have the time, go for it, the room was ok for the price but the process was and continues to be a tremendous consumption of my time and effort. The shuttle to the port which we reserved as the first on the list was supposed to leave at 11:00, after the boarding the first shuttle at about 11:30 or so, we were moved to a different shuttle which took us to the port by way of the airport with heavy traffic at the airport and extremely heavy traffic via the alternate route to the port, the trip which should have taken 7 minutes by Google map estimates took just over an hour. So if you are leaving on a scheduled cruise or flight, I would suggest you allow at least an hour and a half more than you usually would and hope the delays are not longer than mine. Considering the many challenges with this arrangement, I believe next time I will select a more reputable entity for my travel and lodging while in the area.