Regal Residency

I wish I could do 3.5 stars as it would more accurately describe my rating. We rented 2 x 1 bedroom rooms with kitchens . The positives were : the location was great for our event at the Auckland Netball Centre, the units were spacious and pleasantly decorated with windows that opened, the bed was very comfortable and large, the staff were helpful and friendly. The negatives. If you follow my reviews, you know that cleanliness for me is a MUST! . My unit had a lot of dust on tops of draws and in corners of the bathroom for example. There was a piece of rubbish by the bin in the bathroom. Someone's shaved hair was on top of one of bathrooms draws and the shaving cream bottle was inside the cabinet. My friends room had uncleaned toilet with someone poo stain. She also had a ceiling Stain from a leak in her bedroom. Additionally I found ( and photos are included) that the original design and fittings are lovely, but all the amenities are very budget. This included kitchen wear, towels and toilet paper. My shower also had run out of soap before I arrived and it had not been refilled. My friend had a shampoo and conditioner in her room ( you had to look for it though inside the mirror cabinet) and mine didn't. My room was also missing a dishwashing brush, which is kind of essential in my view. The exterior of the hotel and the decorations really need freshening up. They look very very old and not like in the pics of booking.xom. Advertising also mentioned Netflix availability on TV, but at least in my room the TV did not have Netflix and did not have instructions and was set to French. I managed to Google how to set it to English, but afterwards still did not see the Netflix option. I will finish on a bright note to say that the storage wardrobe is extra large and will fit your suitcase inside of it as well as all your unpacked items. And slippers are provided. Overall for the price we paid we would expect more attention to details and in conclusion: it was ok to stay there, but next year for the same event we will try another place.