Riad Suliman

Calm and cultured. This riad is perfect for a trip to Marrakech. The staff are very hospitable and ready to help you with all your needs. The food they make is excellent. I'd highly recommend the dining experience they offer. Finally, they have a furry cat living in the riad which makes the trip even better.

Lived in the Riad for nine days, stayed both for christmas and for new years. Was on the brink of moving out / booking earlier flights back home every single day, but we relent rather easily. The riad itself is kinda cosy and you could call it cute. Everything is old and the place would need a small renovation. There is only eight rooms in the place, we had two of them. Terrace on top is beautiful. Location is okayish, inside the old town walls and pretty close to the area where most of the vendors are. There is absolutely nothing close to the riad a few blocks both ways however. Employees in the riad are generally nice and they try their best to be as friendly as possible. When you first get into the riad, the owner / manager tells you in a very Moroccan style that practically everything is possible, they can arrange for anything you need. In reality you get eyerolled when you cause the slightest amount of extra work by asking for the smallest of things. The cleaners have absolutely no idea how you should work in a hotel. Practically every day they went through our things still in the luggage and on the latter days of our stay some change inside the luggage went missing. The owner arranged some kind of parties for her friends on christmas and on new years eve. When you can hear whispering from the courtyard to your room, amplified drums, karaoke and kids banging on tables on the terrace don't really help you in falling asleep. When we went to complain, her reaction was along the lines of "we invited you too, not my problem". Needless to say, shouldn't be like this in a hotel. The presentations on the OTA:s about this place are misleading to put it mildly. Wifi does not work 70% of the time, the "swimming pool" is a 1.5x2m pond in the middle of the lobby etc. Everything about the place feels like living in a family, not a hotel. There's nothing wrong about living in a family, but when you pay north of 100 euros / night / room, it is just not worth it when the family isn't even nice. Would not recommend. Marrakech itself is a beautiful city and it has a lot of nice riads and hotels. This one is ruined at least in part because of the owner / manager.