Roof Garden Zaccardi

It s a good place to stay! You have AC, clean room ( they clean it daily if you wish). I recommend this place! The bathroom is very small. No dishes in the kichen.

this was a nightmare. i DO NOT recommend this place!!!!! to begin, when i first arrived the woman checking me in assumed i understood no italian since i greeted her in english. that wouldn't have been an issue if she hadn't tried to take advantage of it. i didn't have to show any proof of a confirmation, she photocopied my passport and that was it. there was a nice boy there assisting and translating for her, in which she had him try to charge me over half of my reservation cost (which i had booked ahead online). she instructed him to ask for cash. when i asked what the charge was for, she said i could pay card (assuming i had no cash). again i asked what the charge was for, she told him to tell me it was a city tax, which is outlined as a charge in the receipt when you book ahead. when i explained this, she became rude and asked for cash again. i asked once more what the charge would be for, she dismissed me and had the boy bring me to my room with no explanation.. that set the mood for the entire stay. there is no air conditioning. in fact, the room was hotter than outside which is brutal in Rome in July. I had paid for a room with a view.. I was placed in a room blocked by scaffolding on the "balcony." by the way, it's not private!!!! i woke up to two strange men on my balcony smoking a cig - might've been a nice detail to share given I was traveling alone as a 22 year-old female and the woman knew that (i had asked her about the safety). i can tell they cleaned the room, but with all of the furniture being white there was obvious use as it was covered in black scuff marks (even the bed sheets...) there was no iron in the room. the refrigerator doesn't get cold. i put a coke in there and it was hot when i pulled it out the next day. there is barely any space in the room. Don't trust any of the pictures, there's a resemblance but they must be over a decade old! the single room is soooo different from what is advertised. It's an eerie environment. The "hotel" is up the street from the restaurant you check in at. it's situated on the top floor of a shared apartment building. it's complete with an empty, dark, abandoned reception area. i also didn't encounter any other guests aside from the men (not sure if they were guests of zaccardi or inhabitants of the apartment building...) i will say: the place served its purpose as a temporary bed for two nights before I started an academic program. however, no details of food or cafe locations were shared when i asked, so i didn't get to indulge in the "breakfast" that is apparently available. the woman was extremely rude and tried to take advantage of the "american tourist". kind of disappointing to encounter at the reception of a hotel. the place is very secure - as they give you a ring with 5 keys you have to use to get into the gate, building, lift, reception area, and then your room. very secure, but at times a bit complex just to make it to a room. it isn't very central to rome, which was advertised as well. in fact, much of what is advertised about this place is not true. overall, i don't recommend, i won't be returning, and that woman should reconsider how she treats hotel guests.