Royal Rooms Colosseo

I would not recommend this place to anyone who goes to Italy for vacations. For starters , they close their door at midnight and If you leave the hotel , they don’t allow you to take your room’s keys with you. Therefore , if you stay out longer than midnight , you won’t be able to enter the building and there is no one available to help you. There is no front reception , they only have a small room at the rear of the building with a person making sure to find ways to make you pay more money on top of what you have already paid to Expedia. I was charged for 3 persons , and when I arrived I was told that I only paid for 2. I showed them my receipt where it clearly said that I paid for 2 adults and a minor, but they looked at my daughter and in a very rude way they told me that she is not child and that I only paid for 2 adults. Although I showed them my receipt several times and they actually acknowledged that I was charged for 3 persons , they didn’t care and I was told that I should pay additional money the next day. Unfortunately , it was late and I had no other option to accept their conditions. Once in the room I received an email from Expedia asking to review my experience during checking in, I replied : terrible . The next day one of the guys asked why I gave them that review ; and before I can answer , he said that” they don’t really care about those reviews anyway”. The hotel is not nice enough for the money they charge. The people are not welcoming , they actually screwed up my experience in Italy ( it was my fist time) . The are is not bad, there are a lot of restaurants and bars ,but you can’t really enjoy them because you have to be back before midnight or they will close the gates of the building. The only good thing about this place is that the colosseum is right across the street.

The best part of this hotel is the location. The ladies at the front desk were very nice but the gentleman in the night shift was not so pleasant.