Samsung California

We placed an order for a refrigerator, dryer, and a washer through Samsung's online portal on September 3rd. The initial expected delivery date was October 12, 2023. We received multiple delivery confirmation emails from Samsung, even on the 12th of October, assuring us that the products would be delivered on time and that we should be available to receive them. We waited the entire day at our new residence, anticipating the delivery. However, as the products did not arrive, we contacted Samsung customer care and were informed that RXO had inexplicably canceled the work order. Subsequently, we were provided with a new delivery date by Samsung, which was October 14. Again, we waited, only to find out that the delivery had been postponed yet again, this time to November 24. We've made numerous calls, totaling at least 50, to Samsung's customer care regarding this issue. Despite their assurances that they would expedite the delivery, we were astounded to receive an email from RXO today, informing us that the delivery had been rescheduled to December 22, which is utterly preposterous. We are baffled by Samsung's apparent indifference to our concerns as customers

Shame on you Samsung. Your ad for the new Galaxy encourages “battling bosses in between meetings with bosses”? This is exactly what is wrong with society. Promoting gaming in between meetings? Seriously? Re-think your ad campaign!!! I had a kid nearly get into a serious accident because he was “battling bosses in between meetings!” This ad made me sick to my stomach! Never again will I buy a Samsung device. I will also encourage everyone I know to buy another brand! You should be ashamed of yourselves!