Sharm Club Beach Resort

I would like to start off with: beautiful beach, wonderful coral reef and interesting sea life. Now a few "bad - notes"/ constructive feedback. We were 4 people staying for 2 weeks and 2 who stayed for 3 weeks. 2 of the group got "Towel Animals" every other day. And last 4 never got a single one. Paid wifi (high-speed $10) - not working at all, they have useless free wifi, which it no problem but they also offer high-speed wifi 30gb data for 10 dollars/euros, I asked if I could test it before paying the clerk laughed and said it works HIGHSPEED Network. I paid the 10 euros and got access to "higspeed" which was about 0.07mb/s and never above 14mb/s as it was 10 euro I didn't complain but just don't waste money on it you should rather buy a sim-card from your guide. Hotel take over price on simcards but the guides take fair price. Often missing towels after room cleaning..., we would get them back the next day. (Otherwise the rooms were pretty good and good cleaning everyday) Simply too "russianfied" staff spoke better russian than English, all entertainment was in Russian - music at night was in russian or German not much in English. The russians dominated the hotel being very greedy, emptying the dessert buffet and taking a lot of food and then not eating much just to trow it all out, they toke whole juice cartons and mixed with vodka inside the restaurant, toke whole cakes instead of a piece just very greedy and rude. Also most russians didn't treat the animals like cats and dogs very nice, they were kicked the cats and scaring away most animals. Great food selection, food was however a little bland not much taste. When requesting Xtra herbs and spices on fresh made food like pasta and pizza the chef got offended. - !One night the chef even refused to add pepper to a mushroom pasta because he didn't think it would taste good. 9 outta 10 waiters were very happy and smiling, very attending removing used plates. The location of the hotel might be one of the best, you have private coral reef, private diving facilities, 3 x private beach, only 5minutes with taxi to town. (hotel has its own taxi it takes overprice but you can call him whenever you want and he'll be there within 10-15 minutes) We paid 400egp from hotel to any place and back - payment when back at the hotel. Same price no matter where we wanted to go he even offered a discount but we liked the service and paid 400 each time.

Beautiful resort. Staff really friendly and helpful. Food 1st class