Soggiorno Karabà

I arrived 30 minutes after check in Florence due to traffic. When booking, I informed the host that we would have a long drive from Germany and asked him to wait for us, if we wouldn't make it in time. He asked us to tell us "the exact time of arrival for better organization". So I told him that we could definitely arrive by 9 p.m. About 8 hours before we arrived, we got an e-mail: "sorry, check in until 7 p.m." Of course, cancelling was only possible 24h before check-in date, so weit wouldn't get ihr money back. Stopped at a gas station and kindly asked him to wait for us around 20 to 30 minutes. However, he didn't want to stay one more minute longer than 7 p.m. (Check-In time). So we had to find another place to stay. At least we could stay the other night we booked. Of course we didn't get any money back. Bathroom was not clean at all and it was just a horrible place to us. All in all: Poor service with a host in a wrong job. Rooms are dirty and it's probably the worst you can find in Florence. Pay 5 euros more for one night and make it better than we did.

Waited over 1h for someone to come and open the door. It was stated that check in time was 1pm. We arrived at about 1130 hoping to at least be able to put down our luggage before traveling out. But no... they only arrived at 1pm on the dot and so we had to wait till 1.... The wifi is also excruciatingly slow. There were more than a few times when I really wanted to smash my phone due to the slow internet... The place is clean tho. The rooms and toilet were decent.