Sugar Hotel

4/5(444 Reviews)

5 Star Hotel star-logo

Cape Town, Western Cape

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₹13,651

₹11,710

About Hotel

Welcome to Sugar Hotel, a 5-star indulgent and refined establishment located in the bustling heart of Cape Town. Our esteemed status has been validated by the highly-regarded Tourism Grading Council of South Africa, ensuring a deluxe and unparalleled stay for all our esteemed guests.

As you step into our 8 expansive and exquisitely curated guestrooms, you will immediately feel at home with our thoughtful and comprehensive amenities. Enjoy the convenience of a well-stocked refrigerator and an iPod docking station, while being entertained by a 32-inch LCD television with satellite programming. Stay connected with complimentary Wi-Fi and pamper yourself with our modern bathrooms equipped with complimentary toiletries and hair dryers.

Conveniently situated in a prime location, our hotel is just a short 4-minute stroll from the stunning Table Mountain National Park and a quick 7-minute walk from the vibrant Cape Quarter Lifestyle Village. Other must-see destinations such as Table Mountain, Camps Bay Beach, and other top attractions are easily accessible from our opulent establishment.

Unwind and rejuvenate at our lavish on-site spa, offering an array of massages, body treatments, and rejuvenating facials. Our attentive concierge services, complimentary Wi-Fi, and multilingual staff are dedicated to ensuring a seamless and stress-free sojourn. For added convenience, we offer dry cleaning and laundry services, as well as a 24-hour front desk. We can also arrange airport shuttles and train station pick-up services upon request.

Indulge in an exquisite culinary experience at our in-house restaurant, or relax with a refreshing beverage at our esteemed bar/lounge. For a cozy and private evening in, take advantage of our room service. And don't forget to start your day off right with our scrumptious continental breakfast spread, served daily from 7 AM to 11:30 AM.

Sugar Hotel offers affordable accommodation suitable for a variety of people, with Sugar Hotel room prices that won't break the bank. Located at 1 Main Road, Green Point, Western Cape 8005, South Africa, our prestigious hotel boasts unparalleled splendor in the heart of Cape Town. Book Sugar Hotel Online now and experience luxury, comfort, and convenience like never before.

Quick Facts

Check-In

02:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk
Locker room
Multilingual staff
On-site parking
Designated smoking areas
Terrace

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹11,710

₹13,651

14% OFF

+ ₹1,880 taxes / night

Earn 135 Reward Points

Sugar Hotel, Cape Town, Western Cape, South Africa, 8005

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Non Refundable

₹11,710

₹13,651

14% OFF

+ ₹1,880 taxes / night

Earn 135 Reward Points

Ratings & Reviews

4/5

444 Ratings

Nicole Van Der Watt

4/5

20 Dec, 2023

I can only comment on the 1-hour massage experience—it was positive! Lelo is kind and professional, and I couldn't fault her massage technique. My room had soft music and good air-conditioning, which made it an extra comfortable experience. Sure, the rooms are super basic and the towels a bit shabby, but it didn't affect the quality of the massage itself for me. I can imagine noise from the outside can be distracting on busy days, but I was lucky to have my massage at a quiet time.

Matsake Motsetane

1/5

23 Jan, 2024

Its totally different to pictures, rooms are small and untidy, dogs were found at the reception, only two parking spot available ( apparently they will wake you up in your sleep if you block anyone in the parking because its small), showers looked untidy. We couldn’t sleep there, we had to cancel the booking and look for another place. DEFiNETLY NOT A FIVE star hotel.

Marisha Reece Isaacs

1/5

19 Nov, 2023

Firstly I didn’t like that the spa rooms are literally at the entrance. We were given a form to indicate our focus areas and such which I don’t think they bothered to read neither did the masseuse ask where they should focus on. The massage was okay they just rub oil on you. I didn’t enjoy that the masseuse rubbed her oily hands into my hair and the massage ended before our hour was finished. The cutlery was dirty and the food was horrible I could hardly eat it and was left feeling nauseous.

Ana De Sousa

1/5

25 Sep, 2023

I went with a few friends today to the spa. They had previously canceled due to the taxi strike. The service we received was absolutely disgusting. The cappuccinos were served in a small cup. We were supposed to have our spa sessions from 11 till 12 then the other two from 12 till one. We were then told that the restaurant would be closing at 12 pm. We said how was that possible as our lunch reservation was for 1pm. We were told that we could do the spa session and then come back another day for the lunch. A while later, the lady came back to say the manager said that was not possible. We insisted on speaking to the manager but we were told he was not in. Only to find out he was there. We then proceeded to reception to speak to him. He said we could only redeem the food voucher this week. When we said that was not possible as we were all working this week, he withdrew the offer and told us he was done talking. We told him we would be taking it further and he said he didn't care what we did. He then told us to be quiet as we were disturbing the clients who were having massages. I then said he was not concerned when he was talking. He then said he would remove us from the hotel. I told him the least he could do was apologize. He then said, "I'm sorry. I'm sorry " in a very sarcastic voice. He refused to give us his name but we found out from the waitress that his name was "Once More" I have never felt so angry and disrespected and I would never go back or recommend this place to anyone. I really hope the owner gets to read about all the negative comments and deals with the issues according.

Yolanda Gomes

1/5

01 Sep, 2023

Awful! Unprofessional and rude staff. The "spa" is situated right in the tiny entrance of the hotel. It's literally two tiny rooms that they call a spa. It is noisy and you feel as if you are in the middle of everything. When we discreetly tried to tell them that we felt uncomfortable having massages so close to the entrance that opens up onto to street, they couldn't care less. You do not feel safe at all. There are men standing around the entire time talking, with a tiny thin glass door between you. We were made to feel stupid for even mentioning that we weren't comfortable. The person at the reception desk even laughed and said 'where do you live then?'! We asked if the spa rooms at least lock and they said no. We asked if the entrance door could be locked and again we were laughed at and said its a business, people walk in and out all the time. We were told if we werent happy we could leave. At this point we decided to leave and they were not bothered at all. The restaurant is a tiny little cafe with no staff, opening up onto the busy road. Definitely not what you expect from a 5 star hotel. Very disappointed.