The Blackpool Hotel

I had a visit here last weekend with my wife and wife's office staff. The service was excellent. I began to many hotels around SL and overseas but Had the unexpected warmest welcome ever. The room were in really good condition. The menu was rich and food was very tasty. Hat off for Mr.Chef. The manager was very experience and very nice person. Duty managers were very good with issues handling ( There was a incident at the time of Dinner and I saw the duty manager handled the situation very well with respect to all parties). The location was about 5KM from town centre. That is the only off point I can see. I will definitely visit here again and I highly recommend the Blackpool hotel to others.

The Blackpool Hotel offered a decent stay overall. The rooms were comfortable, especially equipped with an electric heater and the bathroom with a bathtub. However, the bathroom amenities were poorly maintained, making it difficult to use the liquids from the storing bottles. One notable feature in the rooms is a fixed glass window from the bathroom that overlooks the bedroom. The drapes were left open, and it's better to close them before using the bathroom for privacy reasons. While the presentation of the food was impressive, the taste didn't match up. We encountered issues like tea served in a cracked pot and some dishes attracting ants. The receptionist struggled to provide information about nearby tourist attractions, even though they had a board listing them. On the other hand, the restaurant staff were knowledgeable and helpful in providing details about the places to visit. They market the pool as "Unudiya Pokuna," but it's important to note that it's not as hot as advertised. In reality, the pool is only about 20% warmer than the surrounding environment. This means that during low temperatures, the pool can feel quite cold, which might not meet the expectations of those seeking a warmer swimming experience. One of the most delightful aspects was the wonderful emotional collection of photos displayed on the walls of each floor leading to the rooms. Additionally, there are some unique spots inside the hotel premises that were perfect for taking photos. These locations offered beautiful backdrops and provided a great opportunity to capture lasting memories. In summary, the stay at the Blackpool Hotel was comfortable, but there were areas that need improvement, particularly with the bathroom amenities and food quality. It offers comfortable rooms and a visually appealing dining experience, but there are areas that need improvement, like bathroom amenities and food taste. The glass window issue and the misleading pool temperature claim should also be addressed. Nonetheless, the helpful restaurant staff made up for some of the shortcomings.