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The Crystal Apartments

4.3/5(270 Reviews)

4 Star Hotel star-logo

Cape Town, Western Cape

Room Unavaiable

117

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About Hotel

Experience the ultimate escape at our charming 4-star establishment located in the idyllic city of Cape Town (Camps Bay). Accredited by the esteemed Tourism Grading Council of South Africa, our accommodations boast top-notch services and amenities that will turn your stay into an unforgettable adventure.

Conveniently situated within a quick 5-minute drive from Table Mountain National Park and Camps Bay Beach, The Crystal Apartments provide the ideal home base for exploring the breathtaking natural beauty of South Africa. With the towering Table Mountain at 4.2 kilometers and the stunning Clifton Bay Beach just 2.4 kilometers away, our hotel offers effortless access to some of the most sought-after tourist attractions in the area.

Savor the utmost comfort in our 16 uniquely styled guestrooms, each boasting fully-equipped kitchenettes and private balconies boasting picturesque views. Stay entertained with state-of-the-art LCD televisions and a diverse range of satellite channels, while staying connected with complimentary high-speed wireless internet. Our spacious rooms also feature separate seating zones and secure lockboxes, catering to all your needs.

Immerse yourself in the luxurious amenities we have to offer, including a refreshing outdoor pool, charming garden, and delightful terrace. For those looking to explore the city, our tour and ticket assistance services will expertly manage your itinerary. Our shuttle service, covering a distance of 10 kilometers, is at your disposal for hassle-free transportation to any desired destination. Additionally, our business facilities such as laundry services and luggage storage add to the convenience and comfort of your stay.

Whether you're traveling for work or leisure, our hotel is the premier choice for an exceptional experience in Cape Town. And with our prime location just 24.3 kilometers from Cape Town International Airport, we offer unparalleled convenience for travelers. Book your stay with us today and uncover all that Cape Town (Camps Bay) has to offer, with us as your trusted guide. The Crystal Apartments reservations can be easily made online to secure your spot in this stunning locale at 35 Medburn Road, Western Cape8005, South Africa.

Quick Facts

Check-In

03:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Elevator
Smoke-free property
Terrace
Trekking/hiking
Airport shuttle service
Shuttle service

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

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Select Rooms

Standard Apartment, 2 Bedrooms

Unavailable

Standard Loft, 2 Bedrooms

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Studio, 1 King Bed

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Ratings & Reviews

4.3/5

270 Ratings

Steve Ababio

3/5

16 Nov, 2023

This is a lovely place in a great location in Camps Bay. I noticed, though, that for the entire duration of my one week stay there, the security doors that were supposed to only be opened with the electronic key card, were always open. Never locked, never needing the key card to gain access. And a balcony door to the outside near my room which was also supposed to be secure access, was literally permanently open. Not even shut and easily opened. Just open. Room service happen to come on one of the days while I was still there. She didn't knock to verify if the room was vacant. I had chained the door from the inside. She burst in, destroying the chain in the process. There are options. Verify that security is actually secure, and not just a show.

A Sánchez

1/5

14 Jul, 2023

I recently had the opportunity to stay at The Crystal Apartments, and while my overall experience had its ups and downs, I believe it is important to provide an honest review. Let's start with the positives. The landscape surrounding The Crystal Apartments is truly breathtaking. The picturesque views and serene environment create a tranquil ambiance, offering a much-needed escape from the bustling city. Additionally, the service provided by the staff was commendable. They were attentive, polite, and willing to assist with any requests or inquiries. The peaceful atmosphere within the premises was another notable aspect, ensuring a restful and undisturbed stay. However, there were a few shortcomings that affected my overall satisfaction. Firstly, the price of the apartments was quite high compared to similar accommodations in the area. While the landscape and service were remarkable, it did not fully justify the steep cost, leaving me somewhat disappointed in terms of value for money. Furthermore, there was an unpleasant odor that lingered within the rooms. It was noticeable upon entering and persisted throughout my stay, which detracted from the overall comfort and enjoyment of the space. Additionally, the room itself appeared quite dated. The furnishings and decor showed signs of wear and tear, indicating a need for renovation or refurbishment to match the expectations of modern travelers. Regrettably, the most concerning aspect of my stay was the unfortunate incident involving a cleaning staff member. I discovered that my mobile phone had gone missing, and after careful consideration, I suspected it had been stolen by the cleaning lady.

Mari Schurian

3/5

04 Oct, 2023

Stunning location. Great bedding Clean and quiet. Good daily cleaning services. Dryer didn't work. Laundry services weren't available. Almost zero customer service. A big NO for me. Strange messages that my cc didn't work. That's not true. Nobody ever answers the phone. Received unprofessional msgs such as "hmm, your cc doesn't work". Couldn't reach anyone by phone to sort out the problem. Took a day out of my vacation to sort out the problem. Then, I had to convince the person at checkout to give me a receipt. When I asked the person at the front desk why Nobody picked up, he said he was sick and literally told and showed me that he was lying on his arms the whole day?!!! Old, uncomfortable, sparse lounge furniture. Piece of floor tile missing.

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More About Cape Town Hotels

Hotel Name	The Crystal Apartments
Reviews	270
Star Ratings	4
Location	Cape Town, South Africa
Check-in	03:00 PM
Check-Out	11:00 AM

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Onsite parties or group events are strictly prohibited.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

Minimum guest age is 18.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Events/parties not allowed.

Contactless check-in is available.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: ZAR 1000 per stay.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

The front desk is open daily from 8:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Pet Policy

Pets not allowed.

Service animals not allowed.

Travel Services

Airport Services

Bill Payments

The Crystal Apartments

About Hotel

Quick Facts

Select Rooms

Standard Apartment, 2 Bedrooms

Standard Loft, 2 Bedrooms

Studio, 1 King Bed

Ratings & Reviews

All Policies

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