The Reef Playacar Beach Resort & Spa

4.3/5(4.66K Reviews)

3 Star Hotel star-logo

Playa del Carmen, Quintana Roo

108

Hotel & Amenities

Rooms & Rates

Rating & Reviews

All Policies

₹37,269

₹28,117

About Hotel

Welcome to The Reef Playacar Resort & Spa - Optional All Inclusive! Located at Ave. Xaman-Ha, Retorno Sayil S/N Fracc. And just a short drive away is the lively Quinta Avenida and stunning Main Beach.

Unwind in one of our 198 guestrooms, thoughtfully designed with your comfort in mind. Equipped with modern amenities like refrigerators and LED televisions, our rooms ensure a relaxing stay. Plus, stay connected with complimentary WiFi and take in the picturesque views from your private balcony. Our spacious bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

For a truly rejuvenating experience, indulge in a spa treatment at our full-service spa or take a refreshing dip in our outdoor pool. Stay active in our well-equipped fitness center or venture out to explore the nearby attractions.

With over 5000 square feet of event space, including a conference room, our resort is the ideal venue for business events and special occasions. Take advantage of our business amenities, such as a business center, dry cleaning/laundry services, and a 24-hour front desk.

Satisfy your taste buds at one of our three restaurants, offering a variety of delicious options. End your day with a refreshing drink at the bar/lounge, beach bar, or poolside bar. And don't forget to book our all-inclusive package which includes meals and beverages at our dining establishments, as well as additional perks.

Experience the best of Playa del Carmen at The Reef Playacar Resort & Spa - Optional All Inclusive. Book your stay online today at The Reef Playacar Resort & Spa - Optional All Inclusive room prices and discover the true essence of a home away from home. We look forward to welcoming you!

Quick Facts

Check-In

03:00 PM

Check-Out

12:00 PM

Rooms

198

Floors

Popular Amenities

24-hour front desk
Commercial shops
Locker room
Multilingual staff
Snack bar
Bell staff/porter

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹28,117

₹37,269

25% OFF

+ ₹7,108 taxes / night

Earn 352 Reward Points

The Reef Playacar Beach Resort & Spa, Playa del Carmen, Quintana Roo, Mexico, 77710

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Select Rooms

Superior Room, 2 Double Beds

291 sq.ft (27.03 sq.mt)
Smoking policy – non-smoking available
TV
Air conditioning
Desk
Toiletries

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OPTION 1

Non Refundable

₹28,117

₹37,269

25% OFF

+ ₹7,108 taxes / night

Earn 352 Reward Points

Ratings & Reviews

4.3/5

4.66K Ratings

Lizette Clayborne

4/5

19 Jan, 2024

My stay was beyond pleasant due to the staff! Great customer service!! Really enjoyed the restaurants for dinner and papos. All the bartenders were great especially Miguel, he really took good care of us. Felipe and Gustavo were also really great. Had a blast with my friends.

Mehrnoosh Shafiee

1/5

08 Jan, 2024

Pros: the beach was clean, staffs were friendly and we liked the cenote/forest like design of the resort. Cons: I don’t know where to start. The worst thing was the food, it was terrible, I got food poisoning the second day and had an extremely unpleasant experience. There was only one buffet with some questionable, repeated food, and two restaurants which were very mediocre and only served for dinner. The room was at best a 2 star hotel room, it smelled very musty!! There was no coffee maker/water boiler in the room, and the AC was noisy. The facilities were not great. No conditioner in the shower, no lotion, nothing, the shower water was very cold the first day as well. The resort is also not quiet at night, waken up by neighbors a few times at night like 2 am during our stay. Lastly they convinced us to give a pitch for 90 minutes for a vacation club, which turned out to be 4.5 hrs, when multiple staffs tried to convince us to buy their package, very uncomfortable!! Definitely waste of money and time! I was in a much better, cheaper resort in the Cancun area last year, that also had lower rating, so I really thought this one would be great!! I can’t believe they charge this much for what they offer, as it was not a 4 star resort in any means. If you check the reviews on Google map, you see tons of recent bad reviews. Very disappointing… Not recommended.

Lauren Hall

3/5

16 Nov, 2023

First of all, I really enjoyed the staff, they were so friendly and great. For the rest of the experience. My sister and I experienced FREQUENT power outages in our room, to the point that it would only stay on for an hour or two until it went off again. When we asked staff it took a while to get them to help us. We asked for a room credit because of the inconvenience and they gave us a voucher for a 40 minute massage, the massage we received only ended up being 20 minutes. To echo everyone else, I had a hard time sleeping through the night because you can hear everything outside of your door, there is absolutely no sound proofing. They also convinced us to go to a presentation similar to a time share which led to an extremely uncomfortable experience. It was a talk with one man who got very upset when he realized we weren’t interested. Like truly a 180 in demeanor. It didn’t seem like he was communicated with that this is pushed on guests heavily at the other locations. I swear i never had a quiet moment though, it was loud and busy everywhere. Even the “quiet” area was overshadowed by the construction happening right by us. The resort itself is immaculate, it’s beautiful and clean everywhere.

Lakshmi Jackman

2/5

13 Jan, 2024

This has been my go to resort for years. I love the people and I love the jungle environment. However, the food was never great and the last time I went here it was so awful that sadly I just cannot come back here. I'm very disappointed because I love the environment but all inclusive food is a big part of it and it must just be the cheapest, most poorly made food they can get. Even the restaurants are like that now. Thanks for all the good times but unless your food gets upgraded enormously, I can't come back here.

Sail Ks

4/5

06 Dec, 2023

We enjoy this place It wasn't our first time. I will say this I'm always curious about people who give any place a five-star rating and I don't mean this in a bad way but it's not a five-star facility. But I tell you what we love coming here we'll continue to come here for the comfort the friendliness and quite frankly just an overall nice resort. What lack the five-star for me was the food the beach and maybe one or two little things in the room nothing to be a distraction but just little things like maybe the air conditioner could have been a little better wasn't broken but could have been a little better. They need to do a better job of keeping outsiders offer their beach equipment and leave a chairs for the customers. This review is not intended to discourage you from going here because we're going to go back just want you to know that it's not a five-star but you will definitely be comfortable and happy.