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Rooms & Guests

1 Room | 2 Adults

  • Rooms

    Minimum 1

    1

  • Adults

    Above 11 years

    2

  • Children

    0 - 11 years

    0

The Reef Playacar Beach Resort & Spa

google-logo 4.3/5(4.66K Reviews)star-logo3 Star Hotelstar-logoPlaya del Carmen, Quintana Roo
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About Hotel

Welcome to The Reef Playacar Resort & Spa - Optional All Inclusive! Located at Ave. Xaman-Ha, Retorno Sayil S/N Fracc. And just a short drive away is the lively Quinta Avenida and stunning Main Beach.

Unwind in one of our 198 guestrooms, thoughtfully designed with your comfort in mind. Equipped with modern amenities like refrigerators and LED televisions, our rooms ensure a relaxing stay. Plus, stay connected with complimentary WiFi and take in the picturesque views from your private balcony. Our spacious bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

For a truly rejuvenating experience, indulge in a spa treatment at our full-service spa or take a refreshing dip in our outdoor pool. Stay active in our well-equipped fitness center or venture out to explore the nearby attractions.

With over 5000 square feet of event space, including a conference room, our resort is the ideal venue for business events and special occasions. Take advantage of our business amenities, such as a business center, dry cleaning/laundry services, and a 24-hour front desk.

Satisfy your taste buds at one of our three restaurants, offering a variety of delicious options. End your day with a refreshing drink at the bar/lounge, beach bar, or poolside bar. And don't forget to book our all-inclusive package which includes meals and beverages at our dining establishments, as well as additional perks.

Experience the best of Playa del Carmen at The Reef Playacar Resort & Spa - Optional All Inclusive. Book your stay online today at The Reef Playacar Resort & Spa - Optional All Inclusive room prices and discover the true essence of a home away from home. We look forward to welcoming you!

Quick Facts

Check-In
03:00 PM
Check-Out
12:00 PM
Rooms
198
Floors
3
Popular Amenities
  • 24-hour front desk
  • Commercial shops
  • Locker room
  • Multilingual staff
  • Snack bar
  • Bell staff/porter
Show All Amenities

28,117

37,269

25% OFF

+ ₹7,108 taxes / night

Earn 352 Reward Points

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The Reef Playacar Beach Resort & Spa, Playa del Carmen, Quintana Roo, Mexico, 77710

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Select Rooms

The Reef Playacar Beach Resort & Spa Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 291 sq.ft (27.03 sq.mt)
  • Smoking policy – non-smoking available
  • TV
  • Air conditioning
  • Desk
  • Toiletries
See All
OPTION 1
  • Non Refundable

28,117

37,269

25% OFF

+ ₹7,108 taxes / night

Earn 352 Reward Points

Ratings & Reviews

google

4.3/5

4.66K Ratings

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Lizette Clayborne
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4/5

19 Jan, 2024

My stay was beyond pleasant due to the staff! Great customer service!! Really enjoyed the restaurants for dinner and papos. All the bartenders were great especially Miguel, he really took good care of us. Felipe and Gustavo were also really great. Had a blast with my friends.
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Mehrnoosh Shafiee
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1/5

08 Jan, 2024

Pros: the beach was clean, staffs were friendly and we liked the cenote/forest like design of the resort. Cons: I don’t know where to start. The worst thing was the food, it was terrible, I got food poisoning the second day and had an extremely unpleasant experience. There was only one buffet with some questionable, repeated food, and two restaurants which were very mediocre and only served for dinner. The room was at best a 2 star hotel room, it smelled very musty!! There was no coffee maker/water boiler in the room, and the AC was noisy. The facilities were not great. No conditioner in the shower, no lotion, nothing, the shower water was very cold the first day as well. The resort is also not quiet at night, waken up by neighbors a few times at night like 2 am during our stay. Lastly they convinced us to give a pitch for 90 minutes for a vacation club, which turned out to be 4.5 hrs, when multiple staffs tried to convince us to buy their package, very uncomfortable!! Definitely waste of money and time! I was in a much better, cheaper resort in the Cancun area last year, that also had lower rating, so I really thought this one would be great!! I can’t believe they charge this much for what they offer, as it was not a 4 star resort in any means. If you check the reviews on Google map, you see tons of recent bad reviews. Very disappointing… Not recommended.
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Lauren Hall
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3/5

16 Nov, 2023

First of all, I really enjoyed the staff, they were so friendly and great. For the rest of the experience. My sister and I experienced FREQUENT power outages in our room, to the point that it would only stay on for an hour or two until it went off again. When we asked staff it took a while to get them to help us. We asked for a room credit because of the inconvenience and they gave us a voucher for a 40 minute massage, the massage we received only ended up being 20 minutes. To echo everyone else, I had a hard time sleeping through the night because you can hear everything outside of your door, there is absolutely no sound proofing. They also convinced us to go to a presentation similar to a time share which led to an extremely uncomfortable experience. It was a talk with one man who got very upset when he realized we weren’t interested. Like truly a 180 in demeanor. It didn’t seem like he was communicated with that this is pushed on guests heavily at the other locations. I swear i never had a quiet moment though, it was loud and busy everywhere. Even the “quiet” area was overshadowed by the construction happening right by us. The resort itself is immaculate, it’s beautiful and clean everywhere.
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More About Playa del Carmen Hotels

Hotel NameThe Reef Playacar Beach Resort & Spa
Price₹28,117
Reviews4659
Star Ratings3
LocationPlaya del Carmen, Mexico
Check-in03:00 PM
Check-Out12:00 PM
The Reef Playacar Beach Resort & Spa
hotel_imagesmap

-87.085528

2026-02-15

2026-02-16

Playa del Carmen
Quintana Roo
77710
MX

4

1

3

2

4

Room

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Room

Room

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Room

Beach/Ocean View

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Beach/Ocean View

Spa

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Spa

Breakfast buffet

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Breakfast buffet

Terrace

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Terrace

Room

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Room

Room

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Room

Room

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Room

View From Room

The Reef Playacar Beach Resort & Spa - Playa del Carmen - View From Room

Bathroom

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Bathroom

Bathroom

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Bathroom

Room

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Room

Room

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Room

Room

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Room

View From Room

The Reef Playacar Beach Resort & Spa - Playa del Carmen - View From Room

Bathroom

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Bathroom

Room

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Room

Room

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Room

Room

The Reef Playacar Beach Resort & Spa - Playa del Carmen - Room

10

4.3

4659

24-hour front desk

Commercial shops

Locker room

Multilingual staff

Snack bar

Bell staff/porter

Designated smoking areas

Terrace

Concierge desk

Banking service

Kid's pool

Pool table

Tennis

Trekking/hiking

Gym

Salon

Banquet

Business center

Conference room

Check-in instructions
  • Extra-person charges may apply and vary depending on property policy.
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Professional property host/manager.
  • No cribs (infant beds) available.
  • Onsite COVID-19 testing (PCR) is available.
  • Onsite COVID-19 testing (Antigen) is available.
  • Essential workers only - NO.
  • No elevators.
  • Special check-in instructions
  • You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 2.96 per accommodation, per night.
  • Destination fee: USD 2.10 per accommodation, per night.
  • We have included all charges provided to us by the property..
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation..
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..
  • No pets and no service animals are allowed at this property..
  • Front desk staff will greet guests on arrival at the property.
  • Pet Policy
  • Pets not allowed.
  • Service animals not allowed.
  • Top Facilities
  • Smoking policy – non-smoking available
  • TV
  • Air conditioning
  • Desk
  • Toiletries
  • Safe
  • Room Amenities
  • Blackout curtains
  • Food and Drink
  • Fridge
  • Basics
  • Housekeeping - daily
  • Private bath or shower
  • Ironing service
  • Bathroom
  • Private bathroom
  • Hairdryer