West Inn Hotel Baku

Subject: Nightmarish Stay at West Inn Baku: A Tale of Deceit and Harassment To the Management of West Inn Baku, I feel compelled to share the grotesque experience my boyfriend and I endured during our recent stay at your establishment. It is a story of shattered promises, abysmal accommodations, and a level of harassment that defies all reason. Brace yourselves for the brutal truth about the nightmare you've subjected us to. In a tragicomedy of errors, we booked a 7-night stay at your hotel, a decision we now deeply regret. Prior to our arrival, we had direct communication with the so-called general manager, who, in a masterclass of deception, promised us a deluxe room due to the extended duration of our stay. But as they say, the devil is in the details, and our torment began the moment we set foot in your establishment: Falsehood and Broken Promises: Despite my boyfriend's overseas call to the manager to secure our reservation and upgrade, we were greeted with an absurd excuse for a room, which we were told was "temporary" until the following day when we'd be shifted to the deluxe room we were promised. A mirage of comfort in a desert of deceit. Delay Tactics and Disregard: The next day arrived, and with it, our hopes for a better room. But alas, the receptionist informed us, with the casual indifference that seems to be your staff's trademark, that the room shift would be postponed for yet another day. A dagger to our already wounded expectations. The Irony of Downgrade: On the third day, we were herded like cattle to a room that made the previous standard room appear like a paradise. It was a room that scoffed at the notion of "deluxe." The manager, who initially feigned empathy, vanished like smoke in the wind, leaving us to endure the misery of a room worse than any we'd encountered before. Rinse and Repeat: Now, in a cruel twist, we're informed that tomorrow, after three days of upheaval and torment, we might be moved to the elusive "deluxe" room. How many times must we pack and unpack, forced to live out of suitcases due to your staff's incompetence? Institutionalized Neglect: It's evident that West Inn Baku has made an art form out of deception and manipulation. With no website to hold you accountable, you've mastered the art of taking full payment upfront and subjecting guests to a twisted game of room roulette. West Inn Baku's reputation is now forever tainted. We've traveled the world, stayed in renowned cities, but NEVER have we encountered such blatant harassment and disregard for paying customers. The actions of your establishment reek of exploitation and negligence. To "Elmon" or whoever the manager claims to be: Your lies and empty promises are inexcusable. Your staff's dismissive apologies and cavalier attitude toward guests are infuriating. You have made a mockery of hospitality. We will not be silenced. We are actively seeking the owner's information, determined to expose the horror show you've orchestrated under the West Inn Baku name. The mistreatment we've endured is appalling, and we will not rest until justice is served. To anyone contemplating staying at West Inn Baku: Run. Spare yourself the torment of dealing with this establishment. May the truth about this nightmarish experience reach the ears of those who deserve to know.