Emarald Hotel

There is quite a bit wrong with the hotel. The images in the listing were surely taken a while back since overall everything looked relatively old. Cleanliness was terrible, with rust visible on appliances provided and dust on chairs or within sofas. Hygiene was doubtful, while I cannot comment on the shower (due to reasons below), there was a pipe within the bathroom but multiple tapes and mold like substance. Convenience was terrible, the front desk staff is frosty at best and missing at worst. There is no 24 hour front desk service. I know because I went to the front desk at 4 am and found nobody awake. Furthermore, you will be constantly directed to contact either the front desk or another number for requested services, instead of them internally handling the transfer. Comfort was non-existent. The provided dental kit contains some unknown toothpaste, and a toothbrush with bristles so rough that you will harm your gums. The provided kettle could not even reach the plug point. Drinking water is limited to 1 bottle a day and costs extra otherwise, they do provide 'free water' if you request for non mineral water, but it really tasted like tap water. The beds are soft but creaky. You can hear noise from the lobby while inside the room. In addition to all above, AVOID this hotel during the cold. There was no hot water. Lukewarm water is available randomly throughout the day, decent enough to wash your hands or face if lucky enough. Unless you can risk showering with cold water, you won't be showering here. There is no central heating. They provide age old blower heaters, which you likely will not be able to sleep with due to the noise. The provided blankets are extra thin and you will likely need to sleep with multiple layers of clothes on. All in all, for the price they demand, this hotel is not recommended for the summers and heavily recommended against during the winters. Look elsewhere, because this isn't it.