Hotel Dodas Palace

encountered a series of frustrating issues 1. The hotel's management at the reception argued over their mistakes, offering rooms that were far below expectations. 2. The washroom taps were extremely difficult to rotate, requiring staff assistance multiple times. 3. Despite requesting a cancellation due to these issues, the hotel refused, stating it had to be done via an online platform with no option for inconvenience-related cancellations, which took a long time. 4. The General Manager's behavior was extremely rude, suggesting that because the booking was made at a lower price, a 5-star service shouldn't be expected, despite paying a substantial amount (17k for 2 days and 2 rooms). 5. The discrepancy between the room photos displayed on Agoda and the actual rooms provided was highlighted, but the hotel staff insisted on either accepting what was given or paying extra for another unsatisfactory room.

The location of the hotel is very inside, the city with lots of traffic. The hotel doesn't have proper parking you have to park your car outside the hotel only. Rooms were not properly maintained, very suffocated. As per the rooms the tariff is very high, coming on to the breakfast then it is just ok to be so delicious. If you are coming with family then I will recommend looking for any other place.