Hotel Moonlight

We have booked a stay at Moon Light for 4 days. We have asked for a room with a sea view, but they showed a different room, and even though it's not good, and also the fridge is not working. We asked for another room, but they told us all the rooms were booked. Please stay today in this room, then change tomorrow, and we have accepted. The next day I asked to change the room, and again, they said no room is available, sir, and it will change tomorrow. This same answer happened daily, and due to inconvenience, it was nicely offered complimentary breakfast for a couple of days, but again, this promise is also broken. Nicely taking and cheating the customers once they get in and then checkout time was rude (like first you vacate the room without any pleasant word or decent talk 😡) . Finally, the room is not at all worth the price they have charged. It’s not comfortable to access the pool because it’s outside the hotel and inside the restaurant. The restaurant can be accessed by outsiders as well, and it’s always busy with customers because only one vegetarian restaurant is near by and all can view the pool. The restaurant staff was smaller, and food orders were always delayed, taking longer time.

This place is a relic of its former self. The restaurant is outsourced and not part of the hotel. To reataurant was not available to help with food for a toddler. At night our kid got strange bites on their face. Lots of mosquitoes flying around inside the hotel. This hotel is not set up in anyway for kids. The pool is available yet not clean. The staff are kind and refunded us for breakfast for not being available. The grounds guy is super kind and helped us with our bags. It may have been great years ago but for now, most certainly avoid this place