Hotel O J2 Service Apartment

My stay at this hotel was an unfortunate saga of incompetence and disrespect that merits a detailed recount. The level of service provided was shockingly poor, plunging the overall experience into a state of disappointment. The staff's attitude went beyond rudeness; it created an unwelcoming atmosphere that tainted every interaction. The pinnacle of frustration was reached when, despite having a confirmed payment through OYO rooms, we were subjected to an agonizing wait of over 2 hours. Adding insult to injury, they insisted on extracting extra money for the room, a demand that further highlighted their unprofessionalism. This experience was a poignant reminder that the basic principles of customer service were conspicuously absent at this establishment. The general demeanor of the staff reflected a consistent bad attitude, casting a shadow over the entire stay. It became evident that the hotel lacked the fundamental elements required for providing a satisfactory customer experience. My strong caution echoes against choosing this hotel, as my encounter with it has left an indelible mark of incompetence and disrespect. The decision to book rooms via OYO rooms, in this particular instance, turned out to be regrettable. The total time and money invested in this endeavor proved to be a wasteful pursuit, contributing to an overall sense of disillusionment. As a consumer, I feel compelled to share this detailed account to forewarn others about the pitfalls associated with choosing this hotel and, by extension, OYO rooms for accommodation needs.