Hotel Roma Deluxe

Fraud Alert : AVOID Hotel Maharaja Continental and Hotel ROMA DX I was here with my family and friends, we were travelling from Agra to Delhi, a long journey at night, when we reached the hotel, the owner said that the rooms are full, but my elder sister already booked the room, so how can the rooms be full even after booking including an advance payment, so he made us shift in a different hotel which was also owned by him, Hotel Roma DX, few feet away from Hotel Maharaja Continental. So we thought of compromising, so we sent the ladies to check the rooms and washrooms first, and we were shocked at the fact of awfull quality of rooms and dirtiest of washrooms which smelled foul. It was an awfull experience, after travelling a long distance we were exhausted, especially the ladies, we needed to relax and the owner was upto no good. So we asked the owner to settle us at Hotel Maharaja Contenental he refused and started abusing and told 11 of us in the middle of the night to get out. He didn't come face to face, everything was happening on the phone. People were shouting and the situation was escalating, a rough night was upon us. We asked him to refund the booking money he first refused and then told will provide it the next morning, we were not having it, we threatend to complain to police and then after few mins of fighting they gave the money and we moved to a different hotel. Fun fact, some of us were booked for 3 in one room, so we atleast needed 2 beds for 3 people in a single room, but when we asked the staff why there is one bed for 3 people since our requirements were mentioned already? so the staff (HOTEL ROMA DX ) replied, 2 bed means one of the person needs to be sleeping on the floor on a mat. Imagine listening to that after a long journey and in winter season, while I was there it was 7 degree Celsius. We often had a glimpse of police patrolling the area, so it gave us confidence to escalate the situation to a point where they would refund the money. Also not a single hotel in this particular area have rooms which includes its own geyser. So you have to rely on timing mentioned by the staff, for hot water, usually its between 6:30 AM To 12 PM