Ramee Techome

Me and my family stayed at this place last month for over two weeks. We had three bookings overall. All rooms were neat, clean and immaculate. The outside view of the city from the rooms were spectacular. Though this place is quite close to Khar Railway station, we were hardly bothered or disturbed by the train sounds and the morning chaos. We had a very comfortable stay. Breakfast served at the lower level restaurant, Rasoi was excellent. Very inviting and a lovely ambience for lunch and dinner as well. All good, yet I have to take a point due to some issues we underwent during our stay. Firstly when we made our hotel reservations a month prior to our stay, we had clearly specified our preferences for all non smoking rooms , but the lady at the front desk argued that non smoking rooms would be allowed only on availability. This isn’t clearly stated on the website we made our reservations and isn’t a proper way of handling room reservations. You should only release rooms based on what type they are, you should force people out of preferences such as non smoking or smoking. We have a child with severe allergies so this was a big concern for us. We got this resolved in the end and got a non smoking room but it was unnecessary stress. Secondly in one of the rooms , the bathroom shower stall used to frequently clog while taking shower, whereas in the other room the shower door wouldn’t shut close. In our apartment suite the entry key card was defective and we had frequent power tripping issues initially which was quite bothersome but was resolved by maintenance crew after reaching out to front desk a couple of times. Lastly, front desk staff should have some basic knowledge of the place where they are working and representing to their guests. None of your front desk members were helpful to give any information about some close by shopping, or any good restaurant recommendations around the vicinity and neighborhood. Being a Mumbaikar by birth, it wasn’t difficult for me navigating our pathways around the neighborhood but customer service associates sitting at the front desk and being clueless to some basic questions asked by international tourists wasn’t that impressive. Leaving aside some shortcomings, there were some front desk ladies staff members, housekeeping and other staff attendants who were very kind, respectful and quite efficient. A special thanks to attendant Bhavesh who was always eager to help anytime with a smile and cheer on his face towards all housekeeping requests. Overall, we enjoyed our stay. I would definitely go back to Ramee Techome again and would also recommend it to others.

Good service and cleanliness. Staff is kind. Why 3 stars? Because one of the staff members entered the room without ringing the bell to “check” if the key card was working. That made the stay very uncomfortable. Also, Ramee if you’re reading this, please update or pickup the phone number given in the Google information.