SPOT ON Srinivasa Residency

Terrible Experience - 0 Rating I recently had an absolutely dreadful experience with SPOT ON Srinivasa Residency and felt compelled to share my disappointment. My stay at this establishment was marred by unprofessional behavior from the staff, which left me utterly dissatisfied. Upon arriving at the Residency on the date I had booked, I was shocked to find that they argued with me, claiming that the rooms were fully occupied and they couldn't accommodate my reservation. This was in direct contradiction to my confirmed booking. To make matters worse, they canceled my booking without providing any prior notice, leaving me stranded without a place to stay. What shocked me even more was their audacious claim that if you use third-party bookings to reserve rooms, they bear no responsibility for cancellations or any form of support. This is an unacceptable stance, as it directly contradicts the very essence of a confirmed reservation. The ambiance of the Residency was horrendous, to say the least. The cleanliness was non-existent, and it was evident that they assign rooms based on locality and language preferences, an absolutely unacceptable practice. This discriminatory approach tarnished the entire experience, making it clear that customer satisfaction is not a priority for SPOT ON Srinivasa Residency. I strongly advise anyone considering this Residency to think twice and reconsider their choice. This is by far the worst Residency I have ever encountered in my life, and I cannot stress enough how disappointing and frustrating my stay was. I regret choosing this establishment and would not recommend it to anyone. Save yourself the trouble and look for alternatives that prioritize professionalism, cleanliness, and customer satisfaction. SPOT ON Srinivasa Residency has earned its 0 rating and the title of the worst residency in my book.