The Hotel Palacio

4.1/5(3.83K Reviews)

4 Star Hotel star-logo

Guwahati, Assam

195

Hotel & Amenities

Rooms & Rates

Rating & Reviews

All Policies

₹9,040

₹6,232

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour front desk
24-hour security
Air conditioning
Cctv
Doctor on call
Elevator

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Property Rules

Guest Profile

Stag Entry NOT allowed.
Unmarried couples NOT allowed.

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₹6,232

₹9,040

31% OFF

+ ₹363 taxes / night

Earn 65 Reward Points

The Hotel Palacio, Guwahati, Assam, India, 781022

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Select Rooms

Elite Room

230 sq.ft (21.37 sq.mt)
Air conditioning
Attached washroom
Blanket
Water bottle
Fan

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OPTION 1

Non Refundable

₹6,232

₹9,040

31% OFF

+ ₹363 taxes / night

Earn 65 Reward Points

Ratings & Reviews

4.1/5

3.83K Ratings

Aakanksha Karande

1/5

26 Nov, 2023

The hotel is not worth the tariff. The twin beds are not even comfortable for kids, when asked the staff denies the king size bed room. The hotel manager is rude and wasn’t even willing to show some efforts until we got the agency involved in the argument. The food is overpriced. The AC wasn’t cooling the room even after setting it at 18 degrees. The rooms are tiny and suffocating. There’s no ventilation or window in the room. Definitely not recommending the place at all.

Namrata Farwaha

5/5

12 Dec, 2023

Had our wedding there with friends, family and close relatives. The service and hospitality provided by the hotel staff was wonderful. Special mentioned should be made for the Managers Mr. Kazi and Mr. Moonjohn they really helped us on our big day. The food was good and all the people appreciated it duly. I would to thank the whole team for the effort and help. Sincerely Thank you team Palacio

Ratul Saha

1/5

22 Nov, 2023

Sorry to say this. Had a very bitter experience today. Our guests while checking out had the experience. The confusion was related to a simple Kit Kat chocolate. Guests had bought it from Delhi, but the Housekeeping argued that the same was from Minibar without checking the inventory. The front desk did not have any clue about it and failed to manage the situation. The guests paid..its simple INR 53. Requests the authorities to look into this matter. It's not about the money, it's about a service and dampening the mood for the entire day.

H S A

1/5

18 Aug, 2023

The hotel is located in the outskirts of the Guwahati City everything from here will take you more than 45 mins to travel to all the major tourist spots, moreover the customer service is not as per reviews they only give good service to the regular customers and not new comers me being from Mumbai, was not given any extra service than any other local or even worse treated. Recommend y’all to stay at Taj which has same pricing and world renowned service. My personal opinion