Vijay Park- Arrumbakkam

I recently had the misfortune of attending an event at a hotel banquet hall, and I must say it was one of the worst experiences I've ever had. From the moment I stepped foot into the venue, it became evident that this was going to be a night to forget. The food was absolutely abysmal though the menu promised a delectable array of dishe. What we received was far from appetizing. The so-called "chicken" was overcooked and rubbery, lacking any flavor whatsoever. The vegetarian option was equally disappointing, as it seemed like an afterthought with bland and undercooked vegetables. The sides were cold and tasteless, as if they had been sitting out for hours. It was evident that no effort was put into the preparation or presentation of the food, leaving us all feeling unsatisfied and disappointed. To make matters worse, the staff at this banquet hall were incredibly rude and unprofessional. From the moment we arrived, their lack of hospitality was evident. The event coordinator seemed disinterested and unhelpful, failing to address our concerns or accommodate our requests. The waitstaff were equally indifferent, never bothering to check if we needed anything. They were dismissive and seemed more interested in chatting amongst themselves than providing any sort of service. The overall ambiance of the banquet hall was also subpar. The decor appeared outdated and worn out, giving off a rather gloomy vibe. The lighting was dim and unflattering, making it difficult to enjoy the evening. The seating arrangement was cramped, with not enough space between tables, making it uncomfortable to move around or engage in conversation. It is truly unfortunate that this hotel failed to live up to its promises and reputation. The combination of terrible food, rude staff, and lackluster ambiance made for an utterly disappointing experience. I would strongly advise anyone considering hosting an event or attending one at this venue to look elsewhere. There are plenty of other options available that prioritize customer satisfaction and provide a memorable experience.

Worst experience. Unprofessional management and arrogant manager. Please don't book banquet hall in this hotel. It's filthy and food was tasteless. You will lose both money and honor. We had an official get together there on 21.11.2023. Whole program was spoiled by the arrogant staff and manager. It should not be graded as 3 star hotel. It doesn't deserve 1 star.