WelcomHeritage Mandir Palace

Highly recommend this place. We had a wonderful experience. Rooms are very spacious and had royal experience. Staff are friendly, terrace buffet was memorable experience. We stayed here one night and one of the best stay we had in Rajastan 👍

Echoing some of the negative reviews, I would also NOT recommend anyone to stay here - whether you are a local or are visiting from another country. My family and I have been touring Rajasthan and Himachal Pradesh for two weeks and have stayed at a lot of great hotels so we know what good service/accomodation looks like. The hotel manager had confirmed with our travel agency representative the morning of that our specific rooms (deluxe) are available and ready. When we arrived, the entrance was not welcoming nor was the manager who checked us in. Despite booking two separate deluxe rooms over six months in advance, he gave us ground floor smaller rooms which were congested, had ton of foot traffic/noise from outside and even a hole in the wall from which lizards were coming in and out from. When confronted about these issues we were met with “we are always fully booked so cannot change your two rooms today but will do tomorrow.” The next day, manager said he can only change one room because they were fully booked. This kind of behavior and dishonest service was not what we expected from a hotel claiming to be a “4-star” place. It the hotel manger is unable to manage the flow of guests, it is best for him to pick another suitable career. We were there to enjoy our time and come back to sleep in a relaxing place. Instead we were met with constant inconveniences and a dishonest hotel manager providing us with god awful customer service. The restaurant, restaurant staff and service staff were great however. Those working for less money provided us with a. better service than the hotel manager. I would save your hard earned money and pick a better accomodation.