Arc The Hotel

200$ for a night, plus 25$ for parking plus I don't know how much for breakfast? I'm only wanting a bed to sleep on. I chose this one based on location only. They told me they upgraded my room, yet the bathtub is TINY. 150$ if you want to buy the bathrobe?! Really?! Is it made of gold? They couldn't reimburse me nor give me the parking for free. The light is dim inside the room. There was hair on the bed. The 'closet' is tiny. They charged me 75$ extra and said it'll be reimbursed which it was not! The safe is not what I would say safe. It looks like it belongs in the 60s

If you are looking at this hotel because it is a good price, then go for it! If you are looking for a modern, full-service hotel, keep looking. The building is an older building, which has not been fully upgraded. The check-in clerk was friendly and entertaining. The bed was comfortable. Three coffee shops at the end of the street (Tim's, Second Cup, and Starbucks). We stayed 4 nights in a "corner suite", which had tiny windows, so the room was dark (not a lot of natural light). The light bulbs in the room were "bright white", almost fluorescent. Our bathroom sink was cracked. You can hear people in the other rooms speaking clearly and TV noises. The heat pump makes a loud noise when it kicks on (including in the middle of the night). The furniture is worn out. The room service we received on the first night was promising as the food was very good. Other than the first night, the restaurant/room service was closed "due to staffing issues", which meant we had to leave the hotel for food. The cleaning staff was inconsistent with restocking clean towels, coffee, cream, and sugar. In fact, I had to ask them for these to be restocked. One day the bed was not made, but the coffee was there. As for in-room coffee/tea, I did not have coffee the first day, left a note for coffee, and had coffee the second day, but no sugar or creamer, so I left another note for coffee and sugar and creamer, so on the third day I was able to have a coffee in the room. The parking is sketchy, and the first night there were no available spots for parking, the parking garage is full of old carpets and maintenance stuff, taking up many spots. So I physically cleared a spot for my car. Finally, on check-out we go through charges, all good. Two days later, I see an additional charge from the hotel for $150, when I inquired, it was because they forgot to charge the parking on my check out. Book this hotel with full knowledge of what to expect and you will not be disappointed. It was a good price.