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Banyan Tree Hangzhou

4.2/5(47 Reviews)

5 Star Hotel star-logo

Hangzhou, Zhejiang

Room Unavaiable

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About Hotel

Escape to pure luxury at our prestigious 5-star hotel, superbly located just steps from the tranquil Xixi Wetland Park in Hangzhou (Xihu). We exceed all expectations with our impeccable services and world-class facilities.

Indulge in one of our 72 lavish rooms, each meticulously crafted with your ultimate comfort and relaxation in mind. Pamper yourself with contemporary amenities such as complimentary Wi-Fi, LCD televisions, and a private furnished balcony or patio. Refresh in our deluxe bathrooms, complete with separate showers, bathtubs, and premium toiletries.

Immerse yourself in the captivating culture and breathtaking scenery of Hangzhou, conveniently located near popular landmarks like the National Wetland Museum of China and the Cai Shenmiao temple. For travelers arriving by air, our hotel is just a short 41.5 mile journey from Xiaoshan International Airport.

Uplift your senses at our opulent spa, offering a variety of massages, body treatments, and facials. Stay active and rejuvenated with our state-of-the-art amenities, including an indoor pool, spa tub, and outdoor tennis court. We also offer complimentary Wi-Fi, concierge services, and a hair salon for your convenience.

For our corporate guests, our hotel boasts a fully-equipped business center, express check-out, and complimentary newspapers in the lobby. Take advantage of our convenient services like airport shuttles and train station pickups for a seamless stay.

Satisfy your taste buds at one of our three exquisite restaurants, serving up a diverse range of cuisines. Unwind with a drink at our sophisticated bar and lounge or grab a quick bite at our charming coffee shop. At our hotel, you'll experience the perfect blend of luxury and comfort for a memorable stay in Hangzhou (Xihu).

Quick Facts

Check-In

02:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk
Elevator
Locker room
Newspaper
Smoke-free property
Library

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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Select Rooms

Water Terrace Suite, 1 King Bed, Terrace

Unavailable

Two Bedroom Jetpool Villa (Lake View)

Unavailable

Two Bedroom Family Villa (Lake View)

Unavailable

Ratings & Reviews

4.2/5

47 Ratings

Fabrizio Cataldo

4/5

09 May, 2023

Incredible location within Xixi wetlands and beautiful grounds that transport you to a very special place and time. Rooms are incredible with very large, comfortable beds and better than expected amenities. Large bathrooms, showers, balconies, and well designed living areas that made for a very comfortable stay. In fact, the pictures don't make it justice - the rooms were much larger and luxurious than expected. Great breakfast with many Chinese and Western options, though they run out of items quickly. Service, specifically room service and turn down, was on point, but concierge and reception were somewhat lacking and inattentive. The boat was great but not totally worth the price. Unfortunately, the food options and pool area left a lot to be desired and thus the 4 stars. The fine dining restaurant was OK with small portions, many options not available, and poor service. The only other restaurant is very empty for dinner so I wouldn't recommend. Pool area desperately needed refurbishment and maintenance. Overall a great experience for the price in a magical location!

Kexin Chen

1/5

02 Jun, 2023

I am not sure how this property is under the Banyan Tree Brand. A regular budget hotel in China can do better than these clowns. Maybe the hotel management just pack up and left during covid and let the security guard ran the place?

Shelley Xiang

5/5

13 Jun, 2018

Hope our stay could be longer as this place is absolutely an escape from our busy life. The breakfast was awesome with lots of yummy options including traditional Chinese and western dishes. We woke up early in the morning, used the gym which was relatively small in size but fully equipped (including smith machine). We slept with traditional Chinese instrument (Gu Zheng) musical on the background and absolutely enjoyed the tranquility Hangzhou has brought to us!