Corfos Hotel

Paid for a Junior Suite for two nights. AC in bedroom wasn't working during a heatwave with strong winds. Nobody's fault, but how they handled the situation was the unfortunate part. They said they would call someone to have it looked at but that it's almost impossible to have someone come before the end of our stay. Understandable. No other suites/rooms were available the first night. It's probably a good idea to have a spare room/suite available for incidents like this. We were told to sleep with windows open (and "oh no wonder, you need AC because you're Canadian") or sleep on the living area sofa beds since there was AC in living area. No thanks to windows open during a heatwave to have mosquitoes and allergies triggered. The AC in the living area did not make its way to the bedroom. The bedroom was similar to a sauna. Asked for partial refund, and they said they would talk it over upon checkout but that my rates were apparently already cheaper than normal because it was a last minute/last suite deal. They offered to put us in another space on the second night (that was "better") with two flights of stairs when my family member has mobility issues and my initial booking was booked because I knew the Junior Suite was on the ground floor (I added a note to that booking saying that a ground floor was needed for mobility issues just in case). When we declined an inaccessible "better" Deluxe Suite, they suggested a classic standard room (not a suite) which also had steps saying that there are "just a few steps; she can do it; she'll be fine". They (named Costas) said why don't I go into either of these spaces with AC as "I am able" and let my family member stay back in the Junior Suite in the living area on the sofa bed. Not to mention the major inconvenience of moving all our stuff, bags, and suitcases from one space to another if we had agreed. They came to fix the AC one hour before checkout while we had to pack up because we were told on the first night that a late check-out wasn't going to be possible. They could have had the decency to wait one more hour until we left to have the AC fixed. They expressed they wanted it to be ready for the next person. Um, check-in wasn't until a few hours later. I have a video of how incredibly loud the AC removal construction was while we were packing up but Google only seems to let me add photos. I politely emailed them and messaged them on WhatsApp after our stay requesting some type of refund to be fair for sleeping on sofa beds without bedroom AC. They haven't responded to my email and have left me on read on WhatsApp. The other thing is that I expressed wanting to leave on the first night after how they treated me, because they had no other spaces available, and because they made me cry, but they suggested that I stay and they would "try their best" the next day. Should've just left. Their choices of words and treatment was so degrading, poor, and discriminatory (in regards to where we are from and my family members mobility). In their attempt to make a really terrible situation better, them "trying their very best" was us not paying for the airport/port transfers which are absolutely nowhere near the price of two nights in a "Junior Suite". Stay wasn't worth the price even had the AC worked. Very poorly mishandled situation and discriminatory treatment. What a way to ruin our short trip to Mykonos.

10-point hotel, very clean, welcoming and with an extremely nice landscaped courtyard. Very friendly and helpful staff. We felt great here. Thanks Dimitri, Kostas and all the staff