DoubleTree by Hilton Ottawa Downtown

4.2/5(2.27K Reviews)

4 Star Hotel star-logo

Ottawa, Ontario

Hotel & Amenities

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₹45,349

About Hotel

Discover all that Ottawa has to offer at unbeatable prices when you stay at Novotel Ottawa City Centre. Our prime location at 33 Nicholas St, OntarioK1N 9M7, Canada puts you just a short distance from the city's top attractions, including the iconic Byward Market Square and Parliament Hill. With 283 elegant and spacious guestrooms, equipped with deluxe coffee makers and state-of-the-art LCD televisions, your comfort is our top priority during your stay.

Explore the countless nearby attractions such as the Ottawa Art Gallery, Rideau Centre, Rideau Mall, and the University of Ottawa. Stroll along the picturesque Rideau Canal, just steps away from our doorstep. Immerse yourself in the vibrant energy of the bustling Byward Market Square, just moments from our hotel.

Looking for a relaxing getaway? Look no further than our indoor pool and fitness center. Stay connected with complimentary high-speed wireless Internet access throughout the hotel, and take advantage of our outstanding concierge services for all your travel needs.

Business travelers will appreciate our fully equipped business center, quick check-in and check-out process, and 1900 square feet of expansive conference space. Planning an event? Our hotel has you covered with top-notch wedding services. Our on-site self-parking adds an extra layer of convenience.

Satisfy your cravings at The Albion Rooms, our globally-inspired restaurant with a stylish bar and cozy lounge. For a quick and delicious meal, take advantage of our room service (during limited hours).

Ease of access is key, which is why we are just 15.6km from the Ottawa International Airport. Book Novotel Ottawa City Centre room prices online today and experience the best of Ottawa at unbeatable prices. Hurry and reserve your spot now!

Quick Facts

Check-In

03:00 PM

Check-Out

12:00 PM

Rooms

283

Floors

Popular Amenities

24-hour front desk
Bag storage
Elevator
Free WiFi
Multilingual staff
Smoke-free property

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.

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₹45,349

0% OFF

+ ₹6,924 taxes / night

Earn 522 Reward Points

DoubleTree by Hilton Ottawa Downtown, Ottawa, Ontario, Canada, K1N 9M7

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Room, 2 Double Beds

Blackout curtains

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Non Refundable

₹45,349

0% OFF

+ ₹6,924 taxes / night

Earn 522 Reward Points

Ratings & Reviews

4.2/5

2.27K Ratings

Juan Manzo

4/5

28 Jan, 2024

Everything was nice however I wish the restaurant was open later. There was a floor party on the 3rd floor which was annoying. A large group travelling together decided to open all their bedroom doors and have party. Their children were playing hockey in the hallway and the adults were drinking and socializing. The entire 3rd floor hallway smelled of their alcohol and it was noisy. It would have been nice if the staff put a stop to it however I understand that it's not possible to control the behavior of guests. As annoying as it was, it was nice to see people enjoying themselves. Overall it was a nice hotel and 4 stars is a fair rating.

AJ Scanlon

1/5

24 Dec, 2023

I enjoyed my stay except for two issues. The first, there was no 'do not disturb' sign to hang on our door. We did not want housekeeping coming in to our room, so we stopped by the front desk and told them so. The front desk said they would tell housekeeping not to come in our room. Of course, housekeeping came into our room anyways. They didn't even replace the 'do not disturb' sign in our room. The second is the 'refrigerator' in our room. I'm a nursing mother and I was storing milk in the fridge. After a day I noticed it wasn't as cold as I think it should be. When I called the front desk they informed me that it's NOT a refrigerator, it's a cooler. How idiotic. It's standard practice to have a fridge in hotel rooms for people to keep medicine or other necessary things like breast milk cold. If you are going to provide something that looks identical to a refrigerator but won't keep things cold, there needs to be a label on the appliance, informing you. Really, it should be a refrigerator to begin with. Had I known I needed to bring milk down for the front desk to store, that would have been fine, but why would I when there a 'refrigerator' in my room? Being a nursing mother is so difficult, and realizing that a whole day and a half worth of milk had been ruined because it hadn't been cold enough was devastating. I was so upset I couldn't sleep our last night there. (and this was the first time my husband and I have gotten away from our two children so we could actually get a full night's sleep, so doubling disappointing) I'm still upset, a week later. I didn't think privacy and having a refrigerator were such difficult things but apparently Novotel can't do those things, so I won't be staying with them again. It's a shame because, otherwise the hotel was nice.

Effi Frohwein

4/5

07 Dec, 2023

Location was great. Right next to Byward Market, walkable to Parliament Hill and other attractions. Hotel was good. Parking was a pain. Little signage and all the spots on P3 were taken so I had to park on P4, but the elevator doesn't go P4, so a real inconvenience. I was happy that the clerk at reception suggested a daily in/out ticket that could be used which cheapens the parking. Thank you for that. The room was good other than a hum in the bathroom that was annoying. The room fit it's purpose, but could use some more light.

Maxime Laviolette

3/5

23 Jan, 2024

Our experience started with using the indoor parking which was under construction during our stay. We had to navigate through a little maze to get inside the building once we parked. We followed the many signs and it led us to the basement which was also under construction. The elevators were out of service. We had to spend 10 minutes figuring out which door would get us to the lobby and in the end we took the freight elevator. We arrived at the lobby and overall it was disappointing. It is very outdated and not very well maintained. One strong point however was the great service we got at the service desk. We stayed for one romantic night, on the 8th floor in January. The romantic package we bought was Ok. The room was clean and just Ok. The TV had no HD channels, in 2024. We wanted to try the hot tub, but it was out of service. We didn't sleep well during our stay as it was 23.5 degrees in our room, at night in January. We stopped the heater, the fan was not working and even with the window opened, the room we were in had no way of getting some breeze. We called the front desk and there was no way to get the ac working as the system was in winter mode. The Albion Rooms restaurant was the highlight of our stay. We really enjoyed the food, service and the cozy atmosphere. The buffet (breakfast) was also amazing for the same reasons.