Grand Mercure Jakarta Kemayoran

4.7/5(18.44K Reviews)

5 Star Hotel star-logo

Jakarta, West Java

Hotel & Amenities

Rooms & Rates

Rating & Reviews

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₹18,270

₹17,088

About Hotel

Experience unparalleled opulence and ease at our 4.5-star hotel, ideally located in the bustling heart of Central Jakarta. The Grand Mercure Jakarta Kemayoran offers exceptional luxury and convenience, surrounded by the city's top attractions. Immerse yourself in the vibrant energy of Jakarta International Expo or indulge in retail therapy at Mangga Dua Square, both just a quick 10-minute drive away. Our prime location makes it easy for you to explore the nearby iconic Jakarta Cathedral and towering National Monument. For those looking to immerse themselves in the local culture, the bustling Pasar Baru market is only 1.4km away. And for seamless travel, our hotel is conveniently situated near Soekarno-Hatta International Airport.

Unwind and relax in one of our 505 elegantly appointed guest rooms, each featuring a cozy fireplace and complimentary Wi-Fi. Whether you're here for leisure or business, you'll feel right at home during your stay. Our on-site spa offers a range of rejuvenating massages to refresh your mind and body, while our fully-equipped health club, indoor and outdoor pools, and complimentary shuttle service make it easy for you to stay fit and active. Business travelers will appreciate our fully-equipped business center, dry cleaning services, and free self-parking. Our dedicated concierge is also on hand to cater to your every need.

After a busy day of sightseeing or business meetings, satisfy your cravings at Catappa Restaurant, featuring international cuisine and a mesmerizing garden view. For a more intimate dining experience, take advantage of our 24-hour room service and enjoy a delicious meal in the comfort of your own room. Don't forget to join us for our complimentary daily reception, a great opportunity to mingle with fellow guests. End your day on a high note with a drink at the bar or poolside bar, soaking in the dazzling city lights.

Grand Mercure Jakarta Kemayoran offers a perfect blend of luxury and convenience. Book your stay with us and embark on an unforgettable journey through the enchanting city of Jakarta. Choose us for affordable accommodations that cater to all types of travelers. Don't miss out on our incredible Grand Mercure Jakarta Kemayoran room prices and book your stay online today. Our hotel address, Jl H Benyamin Sueb Kav B-6, Superblok Mega Kemayoran, Central Jakarta 10610, Indonesia, is easy to reach for all our guests.

Quick Facts

Check-In

02:00 PM

Check-Out

12:00 PM

Rooms

505

Floors

Popular Amenities

24-hour front desk
Elevator
Locker room
Multilingual staff
Newspaper
Snack bar

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹17,088

₹18,270

6% OFF

+ ₹3,512 taxes / night

Earn 206 Reward Points

Grand Mercure Jakarta Kemayoran, Jakarta, West Java, Indonesia, 10610

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Refundable

₹17,088

₹18,270

6% OFF

+ ₹3,512 taxes / night

Earn 206 Reward Points

Ratings & Reviews

4.7/5

18.44K Ratings

Khairul Jaffar

5/5

26 Dec, 2023

Stayed here solo to attend a concert in Jakarta. Very happy with the room. The online photos don't really show how big it is. It is also well-located, being relatively more accessible to Jakarta International Stadium and the Jakarta airport when compared to other luxury hotels, meaning you would avoid a lot of the inner city traffic. This hotel is also competitively priced for a 5 star hotel, presumably because it is targeted towards not just business people but also locals for staycations. The staff were excellent, pleasant, and polite throughout all my different interactions with them. Very happy with them. Small detail but the beds and pillows were actually comfortable, soft but firm enough to provide support. One small thing that I did find a little strange was how hot and stuffy the hallways were, almost as if the air conditioning was turned down on my floor but I suppose it doesn't matter that much because you don't book a hotel to stay in the hallway. Happy to return to this well-priced hotel where they provide excellent service.

Jennifer Tate

5/5

07 Nov, 2023

We had a delightful experience with amazing service. The room was luxurious and the cleaners were so lovely - leaving me daily gifts and surprises. It's also attached to a big mall which is super convenient! The area itself is not the most convenient for the old town area and other tourist areas, but suitable if you're in the area for work. Highly recommend the buffet restaurant for dinner, the options are endless! One downside - my room definitely smelt damp, though my colleague's did not, so I'd recommend asking to move if you have the same issue as me!

Andriansyah

5/5

18 Jan, 2024

Stayed 3D2N for business meeting and things went really well. Love the variety of foods, sport facilities, and the room is also clean, tidy, comfortable. Needs to make sure mugs are always available at the resto, though. Alas, will definitely coming back for more...

Raysha Rasyad

1/5

08 Nov, 2023

Of all my experiences staying in 5-star hotels, both domestically and abroad, this is the only hotel that has provided me with poor service and experiences. Here's why: 1. The parking situation is incredibly inconvenient and unreasonable. Despite numerous vacant parking spaces in the hotel lobby and basement, I was directed to a distant parking area. The hotel staff didn't explain why this was the case and didn't apologize for the inconvenience I experienced as a guest. 2. The service and staff were far from friendly. No one in the lobby greeted me with a smile or a warm welcome. Don't expect the heavy, massive lobby entrance doors to be opened for you by the hotel staff. 3. The restaurant staff were unfriendly, and the service was poor. After a guest finished their meal, new utensils should be promptly provided so the next guest can eat without having to search for utensils themselves. When I asked for a spoon and fork, they merely pointed without offering to assist. 4. The cleaning service in the restaurant where I had breakfast was impolite and lacked basic manners. One morning, while I was dining alone at my table, a cleaner staff started chatting with his coworker while leaning his broom and cleaning tools on my table. Can you imagine? They need to be trained in basic manners and etiquette for all employees. 5. There was a faded red stain on my bedsheet in my room. I didn't notice it when I checked in as it was covered by the duvet. However, in the morning, when I was making the bed, I noticed the stain. I'm left wondering if the bed linens are always changed for new guests. 6. The bathroom had an unpleasant odor. In my experience with other 5-star hotels, they have a distinctive and pleasant fragrance throughout the lobby and rooms. The bathroom in this hotel had an unpleasant smell, making me uncomfortable and reluctant to stay. 7. The rain shower was broken, and there was only a hand shower hanging in an inconvenient position. I had to hold it throughout my shower, which was highly impractical and frustrating. 8. I've noticed many negative reviews from other unsatisfied guests. I strongly urge the hotel management to read and seriously consider these reviews for improvement. 9. I will not recommend anyone to stay at this hotel, whether for business or family vacations. Thank you for your attention. This is my first and last stay at this hotel.

Ken Low

4/5

16 Jan, 2024

I booked a non smoking room. When I check in the receptionist asked if I want smoking room, I said no. Then when I walked into room, lo and behold I got a smoking room. Called reception and they said no more room available and will change me tomorrow. I have a severe sinus case and couldn't sleep in a smoke infested room. Now I've left my bags in the counter and see if they'll change me to a non smoking room when I'm back from work later. Update: came back to hotel at 8pm and they changed my room to non smoking. They even gave a complimentary fruit plate which is a nice gesture. This time the room is so much different, same room but amenities are stocked and even the towel is fluffier.