Greenlane Motel

One of worst places one can stay. The owner/receptionist is one rude, greedy, arrogant, and useless person who doesn't have any idea how to run this place, we waited outside in the cold for 3 hours while he was on his way back to the motel. When asked for a refund, he refused and started telling countless number of excuses. Would not recommend this motel to anyone.

The person who runs this place is so unprofessional, inconsiderate and not helpful at all. They booked my room to other people within my FULLY PAID booking dates while i was away for a worktrip without even trying to contact me. I booked a room for 13 nights (April10 - April23) I arrived at the place 3 hours past my check-in time, I found the manager cleaning the downstairs room suitable for disabled people as the sign showed. He told me that the exact room that I booked-in wasn't ready at all. The manager told me to stay at the disabled room downstairs and he'll have my exact room rdy next morning. I decided to let it slide since I still had a room but it would've been nice if I got the room I paid for the first day. But then an appalling and frustrating thing happened again. I had to go to an unexpected work trip from Friday till Saturday (April14 until April 22) which is still within my FULLY PAID BOOKING so I had to unfortunately leave my booked room for a while with the plan of coming back. The night that I came back(around 1am-ish of 23rd April) when I opened the door to my room, there was other people in my room, I found out that the manager booked the room to other people while I was away. I called the manager, he was so rude on the phone, he told me that the reason why he booked it to other people was because I already left🙄didn't even bother to contact me to check with me or let me know, I didn't think I had to tell them my whereabouts to keep MY FULLY PAID room, since first of all it's none of his business, and second I never had to let other places I booked before know. This motel never even mentioned it either anywhere that I had to. The manager told me to leave the motel because they're fully booked. I was so tired and sleepy from the worktrip and the last thing I needed to hear was I was being kicked out of the room that I fully paid for.