Guest House Mr Brown

Terrible customer treatment and management. Room booked for 2 adults and 2 children. On the morning of the stay they informed me that they had had a problem and that they did not have the room booked well in advance available, I point out that at the time of booking they already did not want to give it to me as I had paid, canceled with little notice and they had asked me for a difference of € 30 for the next booking, once the new date was communicated, on booking it was available at a higher price than what I had paid and on the phone they said it was busy. They only convinced themselves to give it to me when I sent them the screens that were available, saying that I understood the game they were playing and they replied that perhaps there was a technical problem. Having said that, the room was not given to us, instead they sent us to another structure which in an emergency gave us the only room available, that is, a dirty hovel in the attic, with a "yellowish" toilet and a leaking bidet, an external staircase to reach the room and the entrance was so low that I hit my head several times! Fortunately it was only a one night tragedy and we were with 2 children otherwise the police would have to be called for the treatment they gave us especially demanding the difference of 30 euros despite the inconvenience caused and obviously in black! I advise you against dealing with this structure!