Hakone Kowakien TEN-YU

4.3/5(1.58K Reviews)

4 Star Hotel star-logo

Hakone, Kanagawa (prefecture)

117

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₹44,290

₹34,841

About Hotel

Escape the noise and hustle of the city and immerse yourself into the tranquility of Hakone at the renowned 4.5-star ryokan, Hakone Kowakien TEN-YU. Located just a short 5-minute stroll from the popular Okada Museum of Art and Hakone Kowakien Yunessun, our ryokan proudly offers a seamless blend of traditional Japanese hospitality and modern comforts.

With 150 exquisitely designed guestrooms, our ryokan caters to every taste and preference, ensuring the perfect combination of luxury and convenience. Each room is fitted with an LCD television, refrigerator, and free Wi-Fi access, allowing you to stay connected throughout your stay. The rejuvenating spring water baths and complimentary toiletries in the bathrooms are a welcoming treat after a day of exploring Hakone.

Indulge in the vibrant culture and attractions of Hakone, including the Hakone Open Air Museum, Hakone Museum of Art, and Hakone Gora Park, all within easy reach from our ryokan. For a truly revitalizing experience, pamper yourself with a wide selection of massages and treatments at our full-service spa. Soothe your senses in our traditional Japanese hot springs or relax in our sauna.

Our concierge services, gift shops, and complimentary newspapers in the lobby add to the convenience and comfort of our guests. Our 24-hour front desk and multilingual staff are always at your service, ensuring all your needs are met. Dine on mouth-watering dishes at our on-site restaurant, Geihinkan (Steak), and sip on refreshing drinks at our bar/lounge.

Our ryokan is the perfect choice for your next trip to Hakone, whether it's for business or leisure. With its proximity to top tourist spots and major airports (Haneda Airport - 95.1 km, Narita Intl. Airport - 162.5 km), Hakone Kowakien TEN-YU offers affordable accommodations suitable for a variety of travelers. Book now and experience the best of traditional Japanese hospitality. Conveniently located at 1297 Ninotaira, Kanagawa250-0407, Japan, reach us easily and embark on a memorable journey.

Quick Facts

Check-In

03:00 PM

Check-Out

11:00 AM

Rooms

150

Popular Amenities

24-hour front desk
Commercial shops
Elevator
Multilingual staff
Newspaper
Smoke-free property

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹34,841

₹44,290

21% OFF

+ ₹7,387 taxes / night

Earn 422 Reward Points

Hakone Kowakien TEN-YU, Hakone, Kanagawa (prefecture), Japan, 250-0407

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Refundable

₹34,841

₹44,290

21% OFF

+ ₹7,387 taxes / night

Earn 422 Reward Points

Ratings & Reviews

4.3/5

1.58K Ratings

Steve Hunter

5/5

08 Jan, 2024

I genuinely can’t understand any of the negative reviews of this place. It is listed as a 3-star hotel, but it is better than most 5-star hotels I have stayed at in the USA. From arrival the service was incredible. We unfortunately don’t speak Japanese (yet) and they had an English speaking employee at the front desk to check us in. She gave a detailed introduction to the amenities and we went to our room, which is also amazing. For those complaining about the mineral residue in the outdoor tubs, you must understand that it is actual hot spring water which contains minerals. It is inevitable and authentic. I have not had the food here yet, and will update this review once I have. So far, outstanding.

Ben Lau

4/5

23 Dec, 2023

I was disappointed with my experience this time compared to my previous stay. During my previous visit, I enjoyed the delicious dinner and breakfast options, and the overall dining experience was excellent. However, this time, I noticed a shift to a semi-buffet style where guests had to serve themselves rice, soup, and dessert. Personally, I felt that this change took away from the traditional onsen dinner experience that I had enjoyed before. Additionally, the taste and presentation of the food were not up to the same standard as my previous visit. I believe that maintaining the authenticity of the dining experience and ensuring consistently high standards of taste and presentation are important in providing a memorable experience for your guests. I wanted to share my feedback in the hope that it can contribute to improvements and help Hotel Tenyu maintain its reputation.

Amanda

5/5

28 Sep, 2023

I can’t say enough good things about my experience at this hotel. The room was spotless and extremely comfortable. The garden and views were beautiful - and every detail was taken care of from the moment you arrived. There were complimentary fresh cold teas, hot tea/coffee, and sparkling wine in the lobby - and you were given tokens for the ice cream machines. There is a hot foot bath on the terrace. The private onsen tub on the room balcony was so relaxing and peaceful. There’s a lovely gift shop featuring local items at reasonable prices. The food was fantastic - wonderful and diverse breakfast buffet choices with crab legs and other premium items. I had the Kaiseki dinner both nights (different menus) and the food was beautiful, delicious, and featured high quality ingredients. The hotel provided clear written English information about the services and amenities, and the staff were all extremely warm and friendly. There’s a well stocked convenience store in the complex and it’s very easy to catch transportation to the sightseeing spots in the area but you will be tempted to not leave the hotel!

Jimmy Oh

5/5

22 Jan, 2024

This was exactly what we needed after the sensory overload in Tokyo. We were greeted by the friendly staff at the door after taking a free shuttle from the train station - we opted for a local train, took 30 minutes longer but went through much of the scenic views Hakone has to offer. We also opted for the Shabu-Shabu dinner which was great and paired with local sake. This place boasts the variety in the breakfast option and it did not disappoint.

EwnyMetroExpress

1/5

08 Dec, 2023

As a foreign traveler, I have the language barrier and smartphone disadvantage. I explain to the front desk and hope they could make a phone call to a local hot spring which I have reserved, but they insist I must do it myself and can use the phone inside my room (not free). I join the ¥5,800 dinner, delicious but too little food, I have to eat a few bowls of rice. The unlimited food area serves only raw and authentic Japanese food, the fruit is definitely not fresh. Also, I only have one glass of sake, not as what the package says "unlimited." After hot spring, I drink the tea and eat an ice cream bar, I have immediate diarrhea. Late check out incurs additional charge. This could be a Japanese culture. This place is not convenient and not cheap. Plan smart. I don't think I'll return.

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More About Hakone Hotels

Hotel Name	Hakone Kowakien TEN-YU
Price	₹34,841
Reviews	1577
Star Ratings	4
Location	Hakone, Japan
Check-in	03:00 PM
Check-Out	11:00 AM

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve access to the public bathing facility.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

Professional property host/manager.

LGBTQ friendly.

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No rollaway/extra beds available.

Cashless transactions are available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property. . Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Hot springs access available from 5:00 AM to midnight.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation..

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Cashless payment methods are available for all transactions.

Guests with tattoos are not able to use the onsite public bathing facilities.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

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Hakone Kowakien TEN-YU

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