Hilton Garden Inn Key West / The Keys Collection

3.7/5(2.16K Reviews)

3 Star Hotel star-logo

Key West, Florida

314

Hotel & Amenities

Rooms & Rates

Rating & Reviews

All Policies

₹28,667

₹27,068

About Hotel

Nestled in the heart of Key West, the Hilton Garden Inn Key West / The Keys Collection stands ready to provide a perfect blend of relaxation and functionality. With a prime location, this splendid hotel offers easy access to the city's most popular attractions, catering to the needs of both leisure and corporate travelers.

Boasting a total of 141 tastefully appointed guestrooms, the Hilton Garden Inn Key West / The Keys Collection ensures a comfortable and luxurious stay for its guests. These modern and well-furnished rooms are equipped with all the necessary amenities, including complimentary wired internet access and premium TV channels. Whether you're looking to unwind with a refreshing drink from the MP3 docking station or indulge in some snacks from the refrigerator, this hotel has got you covered. The bathrooms are also well-stocked with invigorating showers and complimentary toiletries, leaving you feeling pampered and rejuvenated.

Take a moment and revel in the beauty of the surrounding area by visiting the Key West Tropical Forest and Botanical Garden, or head over to the nearby Lower Keys Medical Center for any medical needs. History enthusiasts can take a short drive to the Key West Golf Club and Fort East Martello Museum and Gallery, while Smathers Beach and Mallory Square are within easy reach for those looking to relax and enjoy some shopping and dining.

The Hilton Garden Inn Key West / The Keys Collection offers a variety of leisure activities to choose from, including an outdoor pool, a fitness center, and bicycles that can be rented for a fun-filled day. The hotel also provides a gift shop, concierge services, and complimentary wireless internet access, making sure that guests have everything they need at their fingertips. And for those looking to explore the city, the hotel's convenient shuttle service will take you to your desired destination.

Business travelers will appreciate the hotel's business center, dry cleaning/laundry services, and complimentary newspapers in the lobby. When it's time to grab a bite to eat, head over to The Garden Grille for delectable American cuisine, or relax by the poolside bar with a refreshing beverage. The daily continental breakfast is not to be missed, offering a range of delicious options at an additional charge. And for guests arriving by car, self-parking is available onsite for a nominal fee.

Experience the best of Key West at the Hilton Garden Inn Key West / The Keys Collection, where affordable luxury and exceptional hospitality await. Book your stay today and take advantage of our unbeatable room prices. Don't wait, book online now at the Hilton Garden Inn Key West / The Keys Collection, located at 3850 N Roosevelt Blvd, Florida33040, United States.

Quick Facts

Check-In

04:00 PM

Check-Out

11:00 AM

Rooms

141

Floors

Popular Amenities

24-hour front desk
Elevator
Locker room
Multilingual staff
Newspaper
Smoke-free property

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.

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₹27,068

₹28,667

6% OFF

+ ₹3,330 taxes / night

Earn 303 Reward Points

Hilton Garden Inn Key West / The Keys Collection, Key West, Florida, United States, 33040

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Select Rooms

Room, 1 Queen Bed

280 sq.ft (26.01 sq.mt)
Smoking policy – non-smoking available
TV
Air conditioning
Safe
Desk

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OPTION 1

Non Refundable

₹27,068

₹28,667

6% OFF

+ ₹3,330 taxes / night

Earn 303 Reward Points

Ratings & Reviews

3.7/5

2.16K Ratings

Victoria Parsloe

5/5

21 Jan, 2024

My friend and I stayed here for 2 nights and had a wonderful experience! Not too sure why this hotel doesn’t have a higher rating. Check in was a pleasant breeze and the staff was bubbly and helpful. Our room was clean, spacious and had everything we needed. Beds were very comfortable! Pool seemed nice but we didn’t use it. The shuttles into downtown were great and we used it a few times. Please note you have to get a ticket if you want to reserve a spot on the shuttle!The highlight of our stay was Terry, the concierge guy… AKA Mr. Key West! He went above and beyond to give us all the knowledge we needed to know on key west. He booked us an amazing sunset snorkeling boat trip where we made lots of friends. The boat trip was the best part of our trip. Our interactions with Terry made our trip extra special. I’m literally coming back to this hotel just to hang out with Terry more. Don’t forget to stop by and meet him.

Kaitlyn Barnhart

2/5

30 Dec, 2023

Our experience at this hotel was less than acceptable. Starting with check in, we got there at 6 pm and were told our room wasn’t ready yet. The staff offered no accommodation after explaining we had just been in the car for 5 hours to get there. The hotel gives you a schedule of the shuttle but doesn’t tell you that you need a reservation to take the shuttle to Duval street. Our shuttle driver was absolutely horrible to us because we didn’t put money in his tip bucket (my mother in law had his tip a few people behind us). There are no reservations for the way back so every hour you have 30+ people fighting to get onto the bus. It’s unorganized and chaotic. Thankfully on the way back we had a friendly shuttle driver. The beds were the most uncomfortable beds I have ever slept on. I don’t think the mattress have ever been switched out. It was like sleeping on rocks. On the next day, housekeeping didn’t come until close to 5:30 pm after we had already returned for the day and were trying to get ready for dinner. Breakfast is not included despite paying $600+ a night. I will say the pool area is nice. The bartender is very friendly and the drinks were delicious. We will definitely not be coming back here after the ridiculous service issues we experienced.

Kristina Goldsmith

3/5

18 Jan, 2024

Even though we booked a room weeks in advance and I am a Hilton Honors member, they didn’t have a room for us when we arrived. I was informed by the desk staff that this hotel had overbooked on purpose….apparently a regular practice. They finally found somewhere to put us and then the next day they tried to move us to the type of room. I had reserved. It reeked of cigarettes. The rooms are drab, strangely decorated and housekeeping will not come during your stay. If you need anything you have to ask at the front desk. On the upside … many of the people working here are very nice and there is a shuttle that will take you back-and-forth to downtown. Also… they just put new mattresses on the beds.

Steve R

5/5

06 Jan, 2024

We had a great stay at the Hilton Garden Inn, Key West! The room and grounds were very clean. The staff was very friendly and helpful. The employees made our stay much better. They were professionals that cared about our needs. The breakfast was great. Rooms were big and well stocked. The pool and fitness center was not crowded. Even the parking lot view was a great view of palm trees and sunsets.We will definitely be back!

Robin

1/5

24 Dec, 2023

Unpleasant Experience at this Hotel I recently had the unfortunate experience of staying at this Hotel, and I feel compelled to share my dissatisfaction with the overall quality of service. From the moment I checked in, it became apparent that my stay would be far from the relaxing and enjoyable experience I had anticipated. Firstly, the check-in process was incredibly slow and inefficient. Despite having made a reservation well in advance, the staff seemed unprepared, resulting in a prolonged wait and a lack of the promised room amenities. This lack of attention to detail set a disappointing tone for the rest of my stay. The room itself was a major source of disappointment. Not only was it poorly maintained, with visible signs of wear and tear, but the cleanliness left much to be desired. The bathroom had an unpleasant odor, and the towels provided appeared to be worn and stained. Such conditions are unacceptable for a hotel that positions itself as a retreat for relaxation and rejuvenation. Moreover, the noise levels within the hotel were excessive, preventing any chance of a peaceful night's sleep. The walls seemed paper-thin, allowing every sound from adjacent rooms and hallways to permeate into my space. This constant disturbance severely impacted my ability to unwind and enjoy my stay. The dining experience was another letdown. The restaurant staff appeared disinterested and unresponsive, and the quality of the food did not match the high prices. In addition, the limited menu options failed to cater to a variety of dietary preferences, leaving me unsatisfied with the overall culinary offerings. Attempting to address these concerns with the hotel staff proved to be a frustrating endeavor. Despite expressing my dissatisfaction, the response was apathetic at best. The lack of genuine concern for guest satisfaction further highlighted the hotel's disregard for providing a positive experience. Also the PICTURE DO NOT REALLY MATCH THE HOTEL and the rooms are in a separate building and I was asking some questions and the staffs were shake there had like there annoyed and THEY DO NOT FOLLOW THE HILTON RULE. Please trust me and go to a different hotel. But the only kind man was the manager the manager was funny but the rest of the things was horrible. In conclusion, my stay at this Hotel was marred by subpar service, a poorly maintained room, disruptive noise levels, and unsatisfactory dining options. I strongly urge the management to reevaluate their commitment to customer satisfaction and take immediate steps to address the issues outlined. Until then, I cannot recommend this hotel to others seeking a genuinely tranquil and enjoyable retreat. I hope this helps.

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More About Key West Hotels

Hotel Name	Hilton Garden Inn Key West / The Keys Collection
Price	₹27,068
Reviews	2159
Star Ratings	3
Location	Key West, United States
Check-in	04:00 PM
Check-Out	11:00 AM

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a carbon monoxide detector and a smoke detector.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQIA+ friendly.

No rollaway/extra beds available.

By ocean.

Contactless check-in is available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100 per accommodation, per day.

Resort fee: USD 28.13 per accommodation, per night. The resort fee includes: Additional inclusions.

Beach loungers.

Beach towels.

In-room bottled water.

We have included all charges provided to us by the property..

Pool access available from 6:00 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival at the property.

Pet Policy

Maximum number of pets per room 2.

Pets allowed.

Service animals are allowed.

Service animals are exempt from fees/restrictions.

Only dogs and cats are allowed.

Travel Services

Airport Services

Bill Payments

Hilton Garden Inn Key West / The Keys Collection

About Hotel

Quick Facts

Select Rooms

Room, 1 Queen Bed

Ratings & Reviews

All Policies

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