Holiday Inn Express Jakarta International Expo by IHG

Easy to find off the toll and there was lots of space for parking but the access is very narrow, so the guard will help you drive up the curved slope. The checkin was simple. The room was ok, no fridge but no rooms have a fridge. The TV channels limited and a small TV. The room was old with evident painting and redecorating but not to a good standard. Bed super comfy. The bathroom ok but the glass wall was pretty see through. Breakfast ok, limited western choice and small seating area but still good food. Will return should there be a need to visit north Jakarta

Spent one night here and I can only give 3 stars. Things to improve: 1. Pricing information: I checked in at the front office and a young girl greeted me nicely. She mentioned that room rate was 800k but in a second she said it was 1 million IDR. 2. Smile more: During my brief stay, it was hard to find smiles in the faces of front office liners and other hotel workers. Is it too much to just greet and smile? 3. English proficiency of front liners: I saw a Chinese guest ask a public transportation access to the front liner and she failed to reply immediately. It seems the front liner found it hard to understand the question but to my ears, the guest's question was in fact quite clear and easy to understand. The Chinese guest luckily was patient enough to say it again. 4. No refrigerator in the room: Don't buy any foods that need to be kept in cool storage because in their rooms (at least mine) there is no fridge available. 5. Teaspoon unavailability: I was provided with tea bags and coffee and water heater but hilariously there was no spoon to stir the drink. This was petty but should be an afterthought. 6. Info on self laundry coin: They provide self laundry room but to use the washing machine, guests must pay for 70k IDR for a single coin. I read the directions they display in the laundry room and there is no single sentence right there that guests must spend that amount of money for laundry they do themselves. 7. The gym room was so small and basic. The gym machine looked not so convincing.I had tried to use it but then gave up. Treadmill is quite reliable. Don't even expect an Olympic size swimming pool. A dumbbell set and two pilates mat and 3 gym balls are available. Don't ask for more than that. Things to maintain: 1. Cleanliness of room: Spotless bed cover and pillow, I must say. Nice and clean. Nothing stinks in the bathroom. 2. easy access: You can access anywhere quite easily from this hotel. Taxis are in line just in front of the lobby. 3. Sumptuous breakfast: The breakfast was hearty and fresh. Something to be appreciative of.