OYO 208 G House

I booked a STANDARD DOUBLE room for TWO (2) GUESTS through OYO application a day before staying day (I booked on 15 Mar 2019, I stayed on 16 - 17 Mar 2019). I checked in about 07.00 PM and it ran smoothly. They asked for my ID card and asked IDR 100k for deposit (it will be returned to you if there was no damage in room’s properties). My room was room 405 in fourth floor and only stairs was available. When I entered my room, I was a bit surprised as I got a STANDARD SINGLE room. Since I did not clearly remember what room type I booked at that time, I did not put much attention to that. An hour later, I checked my email and there was a notification email from OYO. It stated that my room was in room 308 instead of 405. At that moment, I was starting suspicious and a bit sure that the room I booked was STANDARD DOUBLE room. I confirmed it to OYO’s customer service and It was confirmed that my room was STANDARD DOUBLE room, not STANDARD SINGLE one. At that time, I felt DECEIVED and DISAPPOINTED. Should I come with my partner in order to get my standard double room which I booked? At the time I checked out, no apology at all from the staff of this property. Beyond my bad experience above, the things that I could share about my “STANDARD SINGLE” room was described below. Positive points: - Two tumbs up for toiletries included the towel. - A nice view from fourth floor. - So many choice of TV channel and they work well. - There was a wardrobe included hangers. - AC works well. Negative points: - The room was quite small. - Hairs was still found on the floor and on the bed. - The shower was leak. - Bathroom’s floor was dirty as if it was never cleaned. - Small spiders between AC and wardrobe. - Only stairs is available connecting among the floors.

Unprofessional staff, Very less English speaking, no lift,far from tourist attractions, bathroom is very very tiny,in my room TV is not working,nok the door at 11.35 for check out, nothing to see at Window expect tree, disturbance from other rooms is very much like they are in our room,no safe box inside,also deposit one lakh Indonesian rupiah for security, totally local people area.one thing is good Ac is working good.so not recommended . Don't think about this hotel on discounted rates as well.I booked it on discounted but worthless.It is not walking distance from gambit station.you have to take bike and it cost near about 20 to 30 thousand Indonesian rupiah.Nothing to see anything on walking distance.so ignore it.