Hotel Cielo

Hotel Cielo is SUCH a gem! While I’m still finishing up my stay here at Hotel Cielo, I felt compelled to leave my review a bit early because I’ve had such a wonderful time here so far, and expect nothing less going forward. What makes this place really stand out to me (amongst many other things), is how warm and friendly the staff is. From what I’ve gathered, this hotel is family owned, and they will treat you like you are their own family. Upon check-in, the women at the front desk took the time to personally show us our room, and provided instructions around key amenities (TV, safe setup, etc.) and made sure we had everything we needed before leaving us be. And, whether we were going in/out of the hotel, there was always someone to greet us. I can tell that the staff here really cares about the needs and well-being of their guests, which has really warmed my heart! In addition to the amazing staff and service, is the well thought out architecture and interior design. Hotel Cielo lives up to the expectation of what a Mexican-style building would be like: adobe, colorful tiles, plants scattered throughout, etc. The rooms and common areas are decorated minimally, but in a beautiful way. It’s a nice contrast from the touristy area it’s situated in. A little oasis, if you will. The rooms are also very well kept, and clean (and that is someone who is really cautious about cleanliness). I also really appreciate the location of this hotel. It’s right around the corner off of 5th avenue and entrance to the beach, making it super convenient to explore the area as a tourist. The hotel is also connected to a restaurant called Carboncitos (on the first floor), serving up authentic and delicious Mayan cuisine. Overall, this is truly a 5 star hotel in my book from the service, to the architecture, vibes, and location. Everything about this stay has been so lovely. I also love supporting local, family owned businesses, and can’t wait to come back to stay here in the future. If you’re thinking about it, don’t hesitate to book at Hotel Cielo. You won’t regret it.

Best location in Playa. Just off 5th Ave and close to beach. Very comfortable rooms and sleak design. Best rooftop views of the beach are area. Staff is the best and can help you with any needs. Definitely coming back to Hotel Cielo.