Hotel El Palace Barcelona

Lovely classic hotel in a great location for a stay in Barcelona. Our room was large with a big bathroom, a small balcony and mini bar. The plug sockets were difficult to get to and some of the fascias were coming away from the wall. We had an issue with our telephone beeping early in the morning on our first day there but the staff had fixed the issue before we returned to the room that afternoon. The bed was large and very comfortable. It would have been even better if more than one bottle of water (or a water filter) could have been provided as the tap water is not pleasant. Additionally it would be good to see the single use slippers offered on request only to reduce waste - we didn't use ours but they were unpacked for us during a turn down service that we did not request. The toiletries in the bathroom were offered in refillable aluminium bottles which is great to see and there was minimal single use plastic in the room which was welcome. The pool area is small but we never struggled to get a lounger, there was fairly poor service from the rooftop bar staff on some days (although Beatrice was excellent) where no one would come round to take drinks orders but otherwise we spent some very relaxing afternoons enjoying the sunshine. The cocktails in the main bar and the pool area were very good although they're not cheap (€18 -€25) but to be expected in a 5* hotel. We didn't bother with adding breakfast, it's never going to be worth spending €35, we went round the corner to the excellent Citizen Cafe which I highly recommend. The staff on the whole were very friendly and welcoming, the Concierge (especially Alexander) were always happy to help, the housekeeping staff did a lovely job of keeping our room stocked and fresh and the door staff were very nice. Overall a really good experience, one we would be happy to repeat.

Incredible experience! We enjoyed their bar for some incredible drinks. The staff were extremely friendly and helpful in choosing the perfect drink. After, we enjoyed a candlelight concert in their auditorium, which was something so special, it can't be described...