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Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.1/5(613 Reviews)

4 Star Hotel star-logo

Cancun, Quintana Roo

Room Unavaiable

409

Hotel & Amenities

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About Hotel

Welcome to Riu Palace Kukulkan - the ultimate destination for luxury and sophistication. As one of Cancun's premier 5-star hotels, we offer affordable accommodations suitable for a variety of guests. Each room is equipped with modern amenities such as a well-stocked minibar, a flat-screen TV, and complimentary Wi-Fi so you can stay connected at all times. And for a complete rejuvenation, pamper yourself at our full-service spa with indulgent massages and treatments.

Guests at Riu Palace Kukulkan can enjoy free Wi-Fi throughout the premises, making it easy to stay connected and plan your activities. Our location is not only perfect for leisure, but also for business travelers with popular attractions like Marlin Beach and Kukulcan Plaza Shopping Mall nearby. And with the option to visit the Tequila Museum, Hotel Zone Beaches, and the Yamil Lu'um Archaeological Zone, guests will be spoilt for choice.

Satisfy your taste buds at one of our six restaurants offering a variety of cuisines and dishes. Our four bars/lounges are perfect for a refreshing drink after a long day of exploring. For added comfort and convenience, we offer 24-hour room service so you can enjoy a delicious meal in the privacy of your room. Our all-inclusive rates include meals and beverages at our onsite dining establishments, with the option to dine at other restaurants for an additional charge.

Business travelers will appreciate our range of business amenities, including a 24-hour front desk, laundry facilities, and ATM/banking services. With free self-parking available, guests can easily discover the city and all its wonders. And with a location just 20.2km from the Cancun International Airport, getting to and from our hotel is a breeze.

Experience the perfect blend of luxury, convenience, and impeccable service at Riu Palace Kukulkan. Whether you're looking for a relaxing getaway or a business trip, our hotel offers something for everyone. Book your stay with us now and take advantage of the affordable Riu Palace Kukulkan - Adults Only - All Inclusive room prices. Don't wait, book your stay online now and make the most of your time in Cancun.

Quick Facts

Check-In

03:00 PM

Check-Out

12:00 PM

Rooms

428

Floors

Popular Amenities

24-hour front desk
Elevator
Snack bar
Designated smoking areas
Concierge desk
Banking service

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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Select Rooms

Junior Suite, Partial Ocean View (B2C-US)

Unavailable

Junior Suite, Partial Ocean View (E)

Unavailable

Junior Suite (U)

Unavailable

Ratings & Reviews

4.1/5

613 Ratings

Vanessa Goodwin

5/5

17 Jan, 2024

My partner and I visited the Riu property for a quick vacation. The staff was friendly, helpful, and thoughtful. They have several restaurants on campus. We found them to be delightful for dinner but thought the dining facility for breakfast and lunch was just average. With respect to entertainment, we thought the shows were easily accessible and made the trip super convenient. However, I would note the shows tended to favor a middle aged to older crowd. It was nice for me and my partner but probably would want different entertainment options if we were a bit younger. Finally, the staff helped my surprise my partner for his birthday. I really appreciated it.

Aryanna

2/5

09 Jan, 2024

(2/2) The bartenders at the lounge bar, specifically Taco and Gabriella, made phenomenal drinks and gave extremely good service, it was our favorite place to hangout at the resort. Make sure you say what kind of alcohol you want or you will be getting the cheapest available. We ordered towels/toilet paper/water to the room and it never got delivered, we asked a few hours later and they said we had the do not disturb sign on the door, but they had no problem entering to drop something off the previous day. When walking down the stairs to the beach from the resort you’re immediately being asked to buy illegal substances repetitively, one man followed my husband a little too long for comfort trying to convince him to buy drugs. Security should not be allowing this to happen right off the steps of their property. It also takes a long time to get drinks on the beach even if you’re tipping well. Which brings me to my next point, be prepared to tip, the level of service you get is all determined on how much you’re tipping. The pools were enjoyable, but they close very early (7pm) to be cleaned every day. It was comforting that security was at the front of the hotel 24 hours a day. Overall, we would not stay at this hotel again, for the price that was paid we could have stayed at any other resort and had a much more enjoyable experience.

Awilda Olson

4/5

15 Jan, 2024

We decided to visit this hotel after staying at Live Aqua. The food and drinks are good. Eating lunch from the buffet is way better than by the pool, as options are limited. If you tip the waiter ($1-2) here and there, he will make sure you are getting enough to drink. After trying two specialty restaurants, we concluded that the buffer was a better option for us. The entertainment was okay. We did not go to the other hotel for more entertainment as it was for the younger crowd. We are in our late 50s. The check-in was a little slow. Do not stand in the already online check-in. We waited over 20 minutes. Get in the regular lane. Their beach and swimming pools were good. Ladies, bring your Brazilian bikini, as hardly anyone wears a one-piece suit. The room was spacious, with enough to drink as part of the service. The area is pretty safe, and there is a small shopping center nearby. It is safe to use the public bus in the area.

RM Cervone

4/5

28 Dec, 2023

The hotel has 4 pools all in a row with a variety of covered chairs. You can get full sun or sit in the shade. The pool men come around offering drinks at frequent intervals. The beach rivals the Caribbean in color but the seas can be rougher. The hotel zone was beautiful and felt very safe. The water is warm and clean. As usual at a Hotel Riu, there is a pool just for drinks. The drinks were plentiful and the staff was accommodating. The rooms have the toilet separated from shower. The soaking tub is next to a bed. Each room has a balcony with chairs. We went "Elite" and had a full ocean view. When we left our door open, we could hear the ocean. We had room service which came in less than 30 minutes. The food was excellent at the steakhouse and at the breakfast buffet.

Danielle Werner

5/5

27 Jan, 2024

My husband and I had an amazing vacation. Yon was a great and made us feel special at meal time. Andrea in the buffet made "our table" special each night we ate there and the guys at the lobby bar and the elite pool were very attentive and took special care of us. I saw Colombo go out of his way to keep another guest from burning while she napped, it was very thoughtful. The food was pretty good, the drinks were cold, strong and pleantiful and the beach and the views were absolutely beautiful. I could wake up to this view every day. I would have liked if the "no beach attire" rule at the buffet/restaurants had been more closely adheared to.

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More About Cancun Hotels

Hotel Name	Hotel Riu Palace Kukulkan - Adults Only - All Inclusive
Reviews	613
Star Ratings	4
Location	Cancun, Mexico
Check-in	03:00 PM
Check-Out	12:00 PM

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

Minimum guest age is 18.

No rollaway/extra beds available.

Caters to adults only.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 79.20 per accommodation, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Guests under 18 years old are not permitted at this adults-only property..

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival at the property. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Pet Policy

Pets not allowed.

Service animals not allowed.

Travel Services

Airport Services

Bill Payments

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

About Hotel

Quick Facts

Select Rooms

Junior Suite, Partial Ocean View (B2C-US)

Junior Suite, Partial Ocean View (E)

Junior Suite (U)

Ratings & Reviews

All Policies

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